Michael Vidas
Union,KY
Summary
Pursuing a Bachelor of Science in Mathematics and Statistics at the University of Kentucky, with an expected graduation date of May 2026. Currently serving as an Administration Manager at Chick-fil-A, where responsibilities include analyzing operational data and managing administrative processes to optimize/improve financial and operational accuracy. Key skills include data analysis, team coordination, and customer service.
Overview
8
8
years of professional experience
Work History
Administrative Manager
Chick-fil-A Restaurants
Florence, KY
05.2025 - Current
- Analyzing operational data such as cash handling trends, refunds reports, and team productivity to help minimize financial risk and identify improvement opportunities.
- Partner with the training team to establish and implement improvement plans that increase cash handling and order accuracy along with accountability. This drastically improved our cash risk numbers and improved our cash risk percentile among Chick-fil-A restaurants by roughly 48%.
- Managing vendor payments, invoice tracking, and other administrative processes.
- Investigating cash discrepancy issues by reviewing past transactions, camera footage, and drawer reports.
Front of House Manager
Chick-fil-A Restaurants
Florence, KY
06.2024 - Current
- Serve as a shift leader for front-of-house operations, train new team members, and conduct performance evaluation checkpoints to support team member development and maintain high service standards.
- Coordinate 10-15 team members during busy shifts to ensure efficient service and a positive guest experience.
- Responsible for end-of-day cash reconciliation and overall cleanliness to support the next morning shift.
- Answer phone inquiries and resolve guest concerns to uphold service standards.
Assistant Manager
Chick-fil-A Restaurants
Florence, KY
06.2022 - 06.2024
- Assisted restaurant leadership during high-stress shifts, supporting our team and customers.
- Helped ensure smooth operations while managers handled other responsibilities.
Front of House Team Member
Chick-fil-A Restaurants
Florence, KY
10.2021 - 06.2022
- Supported daily restaurant operations by providing hospitality, order intake, and food/drink preparation in a high-volume, fast-paced environment.
- Worked collaboratively with others to maintain efficient service and exceptional quality.
- Demonstrated strong attention to detail and speed while quickly learning many new positions.
Team Member
Nick's Restaurant
Harrison, OH
06.2018 - 03.2022
- Assisted with daily restaurant operations in a family-owned restaurant, including taking/serving orders in a small-team, fast-paced environment.
- Helped maintain efficient service during busy periods.
- Ensured food and customer safety during the COVID-19 pandemic.
Education
Bachelor of Science - Mathematics & Statistics
University of Kentucky
Lexington, KY05.2026
Skills
- Data Analysis
- Financial Analysis
- Microsoft Excel
- Time Management
- Team Leadership
- Communication
- Customer Service
- Problem Solving
Timeline
Administrative Manager
Chick-fil-A Restaurants
05.2025 - Current
Front of House Manager
Chick-fil-A Restaurants
06.2024 - Current
Assistant Manager
Chick-fil-A Restaurants
06.2022 - 06.2024
Front of House Team Member
Chick-fil-A Restaurants
10.2021 - 06.2022
Team Member
Nick's Restaurant
06.2018 - 03.2022
Bachelor of Science - Mathematics & Statistics
University of Kentucky