Bryan Fowlkes
Inkster
Summary
Multi-talented and collaborative administrative manager focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering several years of experience. Analytical problem-solver and persuasive communicator with talent for creative solutions.
Overview
1
1
year of professional experience
2010
2010
years of post-secondary education
Work History
Administrative Manager
Apave Group
Inkster
03.2025 - 12.2025
- Managed daily office operations to ensure smooth workflow and efficiency.
- Assisted in preparing reports and presentations for management review.
- Coordinated meetings, schedules, and travel arrangements for team members.
- Maintained organized filing systems to ensure easy access to documents.
- Handled correspondence and communication with clients and vendors professionally.
- Supported budgeting processes by tracking expenses and invoices accurately.
- Trained new staff on administrative procedures and company policies effectively.
- Implemented office supply inventory systems to streamline procurement processes.
- Oversaw the maintenance of office equipment, supplies, and facilities.
- Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Managed purchase requisitions and approvals for all department equipment and supplies.
- Identified and solved problems to enhance management and business direction.
- Coordinated with executive staff to ensure deadlines were met in a timely manner.
- Oversaw complex office support, managing records database, and organizing contracts.
- Developed and implemented administrative procedures to maximize efficiency.
- Organized meetings between executives and outside vendors or clients.
- Supported staff through in-service training, providing mentorship and additional resources.
- Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
- Reviewed and approved department reimbursement requests, recording transactions to maintain financial accountability.
- Conducted staff performance evaluations to monitor progress and individual skills.
- Directed and oversaw office personnel activities.
- Monitored department budgets by tracking expenses against allocated funds.
- Assisted in the recruitment process by reviewing resumes and conducting interviews.
- Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
- Evaluated and implemented new systems and procedures to maintain regulatory compliance.
- Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
- Interpreted company policies and procedures for employees at all levels of the organization.
- Provided support to departmental managers in the development of project plans and initiatives.
- Researched potential vendors to identify cost savings opportunities related to office supplies or services.
- Analyzed existing workflows within departments in order to identify areas where improvements could be made.
- Collaborated with project and department leaders to develop and implement improvements to operational efficiency.
- Collaborated with IT personnel on projects that would improve overall workflow processes.
- Ensured compliance with applicable laws governing employee rights such as labor laws or OSHA regulations.
- Coordinated with managers and departments to interview new personnel and recognize excellent performance.
- Reviewed contracts prior to signing them in order to protect the interests of the organization.
- Implemented new software programs designed to streamline operations within departments such as Human Resources or Accounting.
- Oversaw CRM updates and backups, report generation, and troubleshooting requisition.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Managed busy calendar for executive team, planning and preparing meetings and communications.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Established work procedures or schedules to organize daily work of administrative staff.
- Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
- Planned and controlled budgets for contracts, equipment and supplies.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Pitched in to help with office tasks during busy periods and staff absences.
- Represented work unit at meetings or conferences to serve as liaison for requests or complaints.
- Created and revised systems and procedures by analyzing operating practices, recordkeeping systems and forms control.
Assistant Manager
D.T.E Contract
Detroit
03.2025 - 12.2025
- Assisted in managing daily operations and team schedules.
- Coordinated training sessions for new staff members and ongoing employee development.
- Supported inventory management by tracking stock levels and ordering supplies.
- Facilitated communication between departments to enhance workflow efficiency.
- Organized team meetings to discuss project updates and address concerns.
- Implemented process improvements to streamline daily tasks and reduce errors.
- Monitored compliance with safety regulations and company policies.
- Developed reports to analyze operational performance and identify areas for improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Established processes for monitoring customer satisfaction levels.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Produced thorough, accurate and timely reports of project activities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Proposed or approved modifications to project plans.
- Created and managed budgets for travel, training, and team-building activities.
- Implemented quality control measures to uphold company standards.
Education
South Western High
Detroit , MISkills
- Office management
- Budget tracking
- Staff training
- Process improvement
- Inventory control
- Customer service
- Team collaboration
- Conflict resolution
- Performance evaluation
- Project coordination
- Regulatory compliance
- Data analysis
- Communication skills
- Leadership development
- Time management
- Organization and multitasking
- Database administration
- Strategic planning
- Data retrieval systems
- Corrective action implementation
- Research
- Recordkeeping and reporting
- Policy and procedure modification
- Presentation design
- Technology troubleshooting
- Policy development
- Workflow planning
- Contract preparation
- HR support
- Technical support
- Schedule management
- Business strategies
- Accounting procedures
- Payroll and budgeting
- Account reconciliation
- Calendar management
- Administrative support
- Administrative improvement
- Mail handling
- Performance improvement
- Travel coordination
- Event coordination
- Budget administration
- Training and coaching
- Quality standards
- Contract negotiations
- Payroll control
- Quickbooks
- Human resources
- Vendor negotiations
- Expense reporting
- Microsoft Office Suite
- Hiring and training
- Resources allocation
- Proposal writing
- Travel arrangements
- Employee onboarding
- Critical thinking
- Organizational leadership
- Relationship building
- Budgeting and expense monitoring
- Scheduling
- Expense reports
- Document control
- Event planning
- Records management
- Office supervision
- Employee development
- Stakeholder management
- Documentation and control
- Performance evaluations
- Meeting coordination
- Data management
- Bookkeeping
- Credit and collections
- Developing policies and procedures
- Project planning
- Project management
- Customer service management
- Verbal and written communication
Timeline
Administrative Manager
Apave Group
03.2025 - 12.2025
Assistant Manager
D.T.E Contract
03.2025 - 12.2025
South Western High