Michael Viscara

• Developed and maintained comprehensive checklist management systems to track project tasks and ensure thorough substantial completion checks.
• Inspect and supervise critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards.
• Utilize telemetry, control systems, and other platforms, to monitor performance of maintenance and operations of equipment (e.g., electrical, mechanical, fire/life safety) within the data center.
• Successfully managed data center project management initiatives, overseeing the planning, design, and execution of electrical and mechanical systems to ensure timely and within-budget completion.
• Coordinated with cross-functional teams and vendors to process RFIs (Requests for Information) and change orders, ensuring all project modifications were accurately documented and implemented
• Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
• Compiled and analyzed construction data to inform project decisions and improve future project planning and execution.

• Operate and maintain critical and non-critical data center infrastructure equipment and systems
• Inspected buildings and grounds to identify any safety hazards or needed repairs.
• Monitor power, cooling capacity, and environmental conditions within the data halls
• Responsible for providing technical expertise and leadership in mechanical and electrical support systems related to maintenance, troubleshooting, and daily operation including power distribution systems, emergency power, HVAC, heat rejection systems, fire alarm, and suppression systems
• Provide training and expertise for using the Computerized Maintenance Management System (CMMS) to manage all planned and unplanned data center work
• Assist with all preventive maintenance inspections on data center electrical and mechanical equipment
• Troubleshoot and document technical issues, escalate as appropriate, and ensure complete issue resolution
• Reviewed blueprints or diagrams of facilities in order to determine optimal placement of tools and supplies.

• Ensure the ongoing operations, availability and stability for DC infrastructure such as structured cabling, server hardware, network, and storage equipment
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Responsible for the on-site management of contractors, sub-contractors, and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Monitor performance of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center
• Review and manage planned and unplanned maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc
• Maintain data center critical infrastructure equipment ensuring 99.999% up-time of the world's largest cloud computing portfolio
• Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency
• Operational experience with Data Center equipment that includes but not limited to switchgear, generators, UPS, PDU, Chillers, RTU, CRAH/CRAC, Chilled Water systems, and VESDA.

• Thorough knowledge of maintenance activities and expertise in computerized maintenance management systems (CMMS), specifically inventory management/control and preventive maintenance schedule
• Performed daily walk-through of sites to ensure proper operation of electrical and HVAC equipment and identify any potentially hazardous conditions
• Assisted in the diagnosis and resolution of problems which affect the operation of the facility and/or impact environmental compliance
• Monitoring the operations of the data center environment and associated buildings – adjusting refrigeration, heat exchangers, HVAC, electrical, and emergency backup systems
• Monitoring the operations, adjusting, and maintaining Central Plant, chilled water, and air conditioning equipment, ventilating and hot water heaters, pumps, valves, piping and filters.
• Coordinated with general contractors to track and achieve key milestones, ensuring project timelines were met and deliverables were completed to specification

• Showcased proficiency in mechanical skills, troubleshooting, and interpreting diagrams and schematics.
• Performed installation and commissioning of new equipment in a timely manner.
• Collaborated with contractors on construction projects that impacted existing facility systems.
• Performed routine building HVAC, plumbing and electrical
• Plan, schedule, and perform activities of facility maintenance and repair
• Inspect the work of others and maintain established quality control standards
• Inspected, tested, adjusted, and repaired mechanical and electrical equipment.
• Identify and implement effective course of action to complete assigned work
• Managed contracts with third-party service providers relating to ongoing maintenance activities.