Michael Wade
Bloomfield
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Firefighter
CITY OF HARTFORD
11.2017 - Current
- As a firefighter in the City of Hartford, I respond to medical calls, hazardous material calls and spills, motor vehicle accidents and fire alarms
- Driving a fire engine or fire truck to the scene
- After each incident a report will be documented for the actions that were taken
- Lots of hand tools and power tools are often used
- Cleaning and maintaining equipment is a daily task while keeping all equipment ready for immediate use
- Oversee equipment and vehicle upkeep to maintain emergency readiness.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
Patrol Officer
State of Conneticut Department of Education
05.2015 - 11.2017
- Enforces regulations relating to parking and traffic control
- Professional customer service and provide information and assistance to visitors
- Daily patrols, view security monitors and alarm systems, assist in fire or medical emergencies
- Record log entries and issue visitor passes and escorts
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
Campus Safety Supervisor
Lincoln College of New England
06.2010 - 03.2015
- Trains new staff and refresher training for existing staff
- Maintains safety personnel and training records
- Completes safety officer evaluations and schedules safety staff
- Ensures key facility personnel are notified of emergency situations
- Responsible for ensuring safety equipment is maintained
Customer Service Representative - Technical Support
Comcast
10.2008 - 07.2012
- Prevented existing customers from cancelling service using retention techniques
- Maintained high energy and detailed sales product knowledge
- Examined records, bills, subscriber account histories, remedy tickets, billing, trouble ticketing systems
- Tracked issues and resolution in department database and documented issues as appropriate
Education
CDL A - Professional Driving
New England Tractor Trailer Training School of Connecticut
Storrs, CT12.2017
Skills
- Microsoft Suite
- EMT Experience
- Driving
- Security
- Delivery Driver Experience
- Technical Support
- EMR Certified
- AED Certified
Certification
BLS Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Firefighter
CITY OF HARTFORD
11.2017 - Current
Patrol Officer
State of Conneticut Department of Education
05.2015 - 11.2017
Campus Safety Supervisor
Lincoln College of New England
06.2010 - 03.2015
Customer Service Representative - Technical Support
Comcast
10.2008 - 07.2012
CDL A - Professional Driving
New England Tractor Trailer Training School of Connecticut
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