ELeadcrm
Michael Wahl
Moody,AL
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sr. Sales Associate
Driver's Way
Pelham, AL
03.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Consultant
CarMax
Hoover, AL
10.2012 - 02.2019
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Coached 15 sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings 12%.
Education
Bachelor of Science - Business Administration And Management
University of New Orleans
New Orleans, LASkills
- Pipeline management
- Microsoft applications proficiency
- Strategic Planning
- Business operations
- Relationship development
- Referral generation
- Account development
- Market understanding
- Budgets
- Time Management
- Consultative Sales Techniques
Certification
President's Club Diamond Level 2011 - 2012
Top Salesperson for Extended Service Plans 2019
President's Club Diamond Level
Maintain 15 Plus Car Sales Per Month
Sell Extended Service Plans to 50% of Customers Per Month
Customer Service Rating of 90%
Top Salesperson For Extended Service Plans
Used Feature, Benefit, Impact, Confirmation Selling to Become Top Salesperson
Software
Dealertrackcom
MicroSoft Office Suite
HTML
CSS
Interests
Reading
Hiking
Canoeing
Quote
Nothing in life is to be feared. It is only to be understood.
Marie Curie
Timeline
Sr. Sales Associate
Driver's Way
03.2019 - Current
Sales Consultant
CarMax
10.2012 - 02.2019
Bachelor of Science - Business Administration And Management
University of New Orleans
President's Club Diamond Level 2011 - 2012
Top Salesperson for Extended Service Plans 2019
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