Michael Walker
Lenoir City,TN
Summary
Operation Manager who is dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in addressing and resolving problems.
Tech-savvy Project Manager versed in all aspects of project management from inception to completion. Excels in recruiting and talent acquisition, as well as process reengineering and improvement.
Advanced knowledge of Microsoft Suite programs.
Overview
40
40
years of professional experience
Work History
Business Development N.E. US & Eastern Canada
Bryant Boats, Inc.
Sweetwater, TN
07.2013 - Current
- I am responsible for supporting existing Bryant Boats dealer network in the Northeast United States and Eastern Canada.
- I am also responsible for establishing new dealer relationships and growing the Bryant footprint throughout this region.
- I have been successful in growing the relationships with existing dealers and acquiring new dealers for the Bryant product line during my time working the territory.
- I have worked to establish multiple new dealers and increase Bryant Boats market share within my assigned geographical territory.
- I am also responsible for dealer support in attending boat shows, open houses, or in water events that our dealers are participating in.
- I also am responsible for providing any needed support to both dealer and prospective purchaser thru direct contact to increase their thru-put with retail sales.
- I am considered a sole support source 24/7 and assist with increasing region incremental sales.
- GOALS: My goal is to work together within a team environment with a common goal of providing the best methodologies to help increase not only sales and marketing but also customer support.
- I feel this can only be accomplished thru the process of building strategic partnerships with new as well as existing clients.
- I personally enjoy the challenge of working directly with clients to address potential or discovered issues and work in bringing resolution and closure to the situation.
- I also enjoy the face to face interaction and being afforded the opportunity to deepen the relationship as well as the product peace of mind for the client.
- I have found this can only be accomplished thru building and enhancing the relationship with both my internal team members and the client base.
- Strengthened company's business by leading implementation of new client contact and information processing software.
- Trained, coached and mentored staff to ensure smooth adoption of new program.
Co-Founder
Professional Security Consultants Group, LLC
08.2000 - 08.2012
- Worked directly with office support staff in handled all of the day to day activities, marketing and direct sales, as well as assisting with onsite project management working with established strategic partners for large scale Governmental security projects locally, regionally, and nationally across the United States.
- Provided multi-tiered training and support to clients on site specific security platforms and systems.
- Trained, coached and mentored staff to ensure smooth adoption of new program.
Marketing Representative
Security Consultants Group, Inc
08.1989 - 06.1999
- Worked with Divisional Sales Manager assisting with Marketing and establishing strategic partnerships for large scale governmental security, fire, access control, and IP based digital video projects locally, regionally, and nationally across the United States.
- Held a DOE "L" grade clearance for the Oak Ridge Campus location as well as FAA, DOI, GSA clearances while tasked on specific projects.
- Worked with multiple government agencies DOD, DOE, DOI, TANG, IANG, etc. while employed with SCG.
- Promoted to Division Manager in 1997 thru company selling off Security Engineering Division portion of the company in 2000.
- I worked with other divisions within company as well as outside teaming partners and vendors in providing a cradle to grave solution for large scale governmental security projects across the US.
- I was personally tasked to provide all required onsite training for proper use and administration of security systems encompassed within project scope, assemble all system documentation, and provide MS Project tracking for Accounts Receivable personnel from project mobilization thru project close out and finalization as required by bid documentation.
Corporate Commercial Sales Manager
Rural Metro Security Services
11.1985 - 08.1989
- Developed and Managed Divisional Sales and Marketing team for Residential, Commercial, Industrial, and Governmental Sales.
- Provided administrator, Programmer, and end user level training on multi-faceted electronic protection platforms.
Education
High School Diploma -
Karn's High School
Knoxville, TNJune 1979
AS - Electronics Technologies
Mosler - Electronics Technical School
Hamilton, OHOctober 1982
NESA Level 1&2 Certified Security, Fire Alarm, Access Control Technician, and IP Video, STATE OF TENNESSEE - TACL Qualifying Agent Certification CET, NICET Certified Electronics Engineering Level 2 ESA, Instructor Certification Level 3 ESA, Sales and Marketing Professional Certification Level 1 - 2, Regional Vice - Various
Electronic Security Association
Irving, TXCurrent
Skills
- Exceptional interpersonal communication
- Client account management
- Effective leader
- Staff training/development
- Organized
- Deadline-oriented
- Employee scheduling
- Consistently meet goals
- Efficient multi-tasker
- Project management
- Product development
- Customer service-oriented
- Organized
Personal Information
Additional Information
- HOBBIES: My family and I consider ourselves blessed to live directly on the beautiful waters of East Tennessee. We love to spend time with family and friends enjoying the many wonderful outdoor activities this beautiful region has to offer.
Timeline
Business Development N.E. US & Eastern Canada
Bryant Boats, Inc.
07.2013 - Current
Co-Founder
Professional Security Consultants Group, LLC
08.2000 - 08.2012
Marketing Representative
Security Consultants Group, Inc
08.1989 - 06.1999
Corporate Commercial Sales Manager
Rural Metro Security Services
11.1985 - 08.1989
High School Diploma -
Karn's High School
AS - Electronics Technologies
Mosler - Electronics Technical School
NESA Level 1&2 Certified Security, Fire Alarm, Access Control Technician, and IP Video, STATE OF TENNESSEE - TACL Qualifying Agent Certification CET, NICET Certified Electronics Engineering Level 2 ESA, Instructor Certification Level 3 ESA, Sales and Marketing Professional Certification Level 1 - 2, Regional Vice - Various
Electronic Security Association