Michael Waller

• Performed end-to-end project execution, managing schedules, budgets, and onsite operations to ensure timely and cost-effective project delivery on a daily and weekly basis
• Coordinated cross-functional teams and contractors while using vendor management to improve workflow efficiency and reduce project delays.
• Enforced compliance with OSHA 10 & OSHA 30 standards, safety regulations, and building codes, mitigating operational and financial risk through current quality control standards and expectations. Including Safety at Work protocols.
• Track the project management progress within the current production environment in order to resolve issues, and communicate status updates to internal and external stakeholders and customers

• Drive revenue growth through market research, client acquisition strategies, and expansion into new target markets and demographics
• Manage both full sales and product lifecycle, from lead generation, proposal development, pricing strategy, and contract negotiation to acquiring resources and supply chain and logistics management to delivery increasing sales 10-15% yearly
• Developed customized sales quotes and proposals aligned with client needs and organizational objectives increasing retention by 20%
• Lead, train, and evaluate team members to ensure performance goals and business metrics are met.
• Analyze sales trends and operational data to support strategic planning and executive decision-making.

• Managed over 50 accounts and billing operations for commercial accounts ensuring accuracy, compliance, and timely invoicing daily.
• Maintained and audited service agreements within proprietary billing systems using accounts receivable and payable functions reducing errors and discrepancies. Developed a new process for accessing accounts
• Resolved customer billing disputes on both the internal and external side and coordinated with collections
• Trained billing staff, developed a new process for accessing accounts, and helped update company policies and procedures the department

Project Management Professional (PMP) / In Progress