Michael Wallin
SAN JOSE,CA
Overview
6
6
years of professional experience
Work History
Busser
Old Spaghetti Factory
01.2024 - Current
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Cashier
Safeway
01.2023 - 10.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Host
Cheesecake Factory Inc
03.2022 - 08.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Courtesy Clerk
Nob Hill Foods
02.2018 - 08.2020
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
Education
High School Diploma -
Santa Teresa High School
San Jose, CA05.2018
Skills
- Regulatory Compliance
- Server Support
- Customer Service
- Cash Register Systems
- Team Collaboration
- Guest Relations
Timeline
Busser
Old Spaghetti Factory
01.2024 - Current
Cashier
Safeway
01.2023 - 10.2023
Host
Cheesecake Factory Inc
03.2022 - 08.2022
Courtesy Clerk
Nob Hill Foods
02.2018 - 08.2020
High School Diploma -
Santa Teresa High School