Edward Zimmerman
Burlington,CT
Summary
Efficient Busser with background in fast-paced dining environments. Possess strong knowledge of cleanliness protocols, food safety guidelines, and restaurant operations. Skills include effective communication, customer service orientation, and ability to handle high-volume shifts without sacrificing quality. Proven track record of enhancing diner satisfaction by maintaining clean and organized table settings. Orderly and committed to offering solid skills related to customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
7
7
years of professional experience
Work History
Busser
Effie's Place Restaurant West Hartford
West Hartford, CT
12.2017 - Current
- Greeted customers and answered questions about menu items.
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained cleanliness of restaurant dining area throughout shift.
- Replenished napkins, condiments, silverware and glassware as needed.
- Delivered food orders to tables in a timely manner according to company standards.
- Ensured that each table was properly set before seating guests.
- Conducted regular checks on customer satisfaction levels during meal service.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Communicated with kitchen staff regarding any special requests from customers.
- Took initiative to help others whenever necessary.
- Maintained a friendly attitude towards customers at all times.
- Provided assistance to other bussers or waitstaff when needed.
- Adhered to sanitation guidelines when handling food and beverage items.
- Inspected dining room furniture for cleanliness prior to seating guests.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Cleared tables to maintain high turnover rate and minimize wait times.
Assistant to Chief Examiner
Melissa T. Greaves
Vernon, CT
09.2017 - Current
- Assisted in the preparation of reports, presentations and correspondence.
- Compiled data into spreadsheets for analysis or reporting purposes.
- Developed positive relationships with internal customers through effective communication techniques.
- Proofread documents prior to distribution to ensure accuracy of content.
- Entered data into databases accurately and efficiently.
- Scanned documents using high-speed scanners for digital archiving purposes.
- Archived confidential material securely following established procedures.
- Gathered and sorted data for reports and files.
- Handled confidential information with discretion and integrity.
- Maintained positive working relationship with fellow staff and management.
- Greeted guests and vendors to assist in navigating space.
- Coordinated support to facilitate general office operations.
- Encouraged and improved cross-department internal communication.
Education
Bachelor of Arts - Economics
Central Connecticut State University
New Britain, CT12-2024
Skills
- Server Support
- Table Bussing
- Regulatory Compliance
- Hazardous chemical handling
- Table reset
- Guest Relations
- Client Relationship Building
- Technical understanding
- Strong Organization
- Document Management
- Technical Support
- Procedure Development
- Data Analysis
- Resource Allocation
- Compliance Monitoring
Languages
English
Professional
Affiliations
- Active in the advocacy and protection of animals
- Actively mentoring and tutoring math and economics
Timeline
Busser
Effie's Place Restaurant West Hartford
12.2017 - Current
Assistant to Chief Examiner
Melissa T. Greaves
09.2017 - Current
Bachelor of Arts - Economics
Central Connecticut State University
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