Michael Walsh
Glastonbury,CT
Summary
Experienced Camp Counselor with knowledge and abilities to lead children through variety of activities. Familiar with helping individuals of different skill levels enjoy recreation and enhance wellness. Safety-oriented and observant with basic First Aid and CPR training.
Strategic Retail Clerk with established experience in retail environments. Recognized for excellence in customer service and positive communication style.
Overview
5
5
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Glastonbury, CT
06.2022 - 08.2022
- Kept customer and food preparation areas clean and well-organized.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Organized food preparation stations and regularly replenished supplies.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Delivered superior customer service focused on quality and meeting customer needs.
- Completed opening, closing and shift change tasks by following company guidelines.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
Junior Camp Counselor
Glastonbury Park and Recreation
Glastonbury, CT
06.2019 - 08.2019
- Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
- Coordinated and led group activities for campers and counselors.
- Arranged decorations, equipment and site resources to facilitate various entertaining activities for campers.
- Monitored for signs of physical and emotional distress and stopped activities to administer care when appropriate.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
Retail Clerk
City Fish Market
Wethersfield, CT
10.2017 - 12.2017
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Answered questions about current promotions and resolved issues according to store policies.
- Organized store by returning merchandise to proper areas and restocked displays.
- Recommended merchandise to customers based on needs and preferences.
- Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
Education
Bachelor of Science - Biochemistry And Molecular Biology
Gettysburg College
Gettysburg, PA05-2025
High School Diploma -
Glastonbury High School
Glastonbury, CT06.2021
Skills
- Planning and Scheduling
- Time Management
- Enforcing Rules
- Positive Reinforcement
- Decision Making
- Activity Supervision
- Positive Engagement
- Composure and Emotional Control
- Group Supervision
- First Aid and CPR
- Friendly, Positive Attitude
- Computer Proficiency
- Collaboration and Teamwork
- Problem-Solving
Timeline
Sandwich Artist
SUBWAY®Restaurants
06.2022 - 08.2022
Junior Camp Counselor
Glastonbury Park and Recreation
06.2019 - 08.2019
Retail Clerk
City Fish Market
10.2017 - 12.2017
Bachelor of Science - Biochemistry And Molecular Biology
Gettysburg College
High School Diploma -
Glastonbury High School