Michael Warner
Las Vegas
Summary
Developed transferable skills in high-energy bar setting, focused on customer satisfaction, team coordination, and operational efficiency. Proven ability to manage high-volume environments while maintaining quality service and positive team dynamic. Seeking to transition into new field where these skills can contribute to successful outcomes and continuous improvement.
Overview
11
11
years of professional experience
Work History
Tour Guide
MaxTours
11.2023 - 09.2024
Registered Alcohol and Drug Technician
San Diego Freedom Ranch
01.2021 - 10.2023
Restaurant and Bar Manager
Striders Bar and Grill
03.2017 - 12.2020
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Crafted special drink and cocktail menu items for seasonal offerings.
Bartender
Sky Lounge Waikiki
03.2015 - 01.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server/Bartender
Cheeseburger Waikiki/Waikiki Brewing Company
09.2013 - 03.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
BBA - Business Administration And Management
San Diego State University
San Diego, CA05-2012
High School Diploma -
Maui High School
Kahului, HI06-2004
Skills
- Exceptional communication
- POS system operation
- Order accuracy
- Menu memorization
- High volume dining
- Safe food handling
- Highly reliable
- Outgoing personality
- Responsible alcohol service
- Professional appearance
- Alcohol awareness
- Team training and development
Timeline
Tour Guide
MaxTours
11.2023 - 09.2024
Registered Alcohol and Drug Technician
San Diego Freedom Ranch
01.2021 - 10.2023
Restaurant and Bar Manager
Striders Bar and Grill
03.2017 - 12.2020
Bartender
Sky Lounge Waikiki
03.2015 - 01.2017
Server/Bartender
Cheeseburger Waikiki/Waikiki Brewing Company
09.2013 - 03.2015
BBA - Business Administration And Management
San Diego State University
High School Diploma -
Maui High School
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