Michael Warren
Philadelphia,PA
Summary
Focused Ride Operator follows procedures and protocols to maximize safety. Detail-oriented individual with great communication and team collaboration skills.
Overview
3
3
years of professional experience
Work History
Cook
AMC Theatres
07.2024 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Communicated closely with servers to fully understand special orders for customers.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Ride operator
SeaWorld Parks & Entertainment, Sesame Place
07.2023 - 10.2023
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Sales Ambassador
SeaWorld Parks & Entertainment, Sesame Place
07.2023 - 07.2023
- Provided exceptional customer service to drive satisfaction.
- Established and maintained positive relationships with customers.
- Maintained clean, organized and professional work environment.
- Educated customers on product features and answered questions regarding product use.
- Worked with team to achieve sales goals for products.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Increased sales by effectively communicating product benefits.
- Demonstrated products to customers to illustrate features, advantages and benefits.
Camp counselor
Work Ready, Gustine recreation center
07.2021 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Encouraged team building to increase camaraderie, trust and rapport.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Implemented rules and regulations to enforce discipline and compliance.
Education
High School Diploma -
First Philadelphia Preparatory Charter School
Philadelphia, PA06-2024
Skills
- Policy compliance
- Surface cleaning
- Food handling
- Ingredients measuring
- Customer Service
- POS Systems
Awards
- Honor roll
- Perfect attendance
- Camp counselor of the month
Timeline
Cook
AMC Theatres
07.2024 - Current
Ride operator
SeaWorld Parks & Entertainment, Sesame Place
07.2023 - 10.2023
Sales Ambassador
SeaWorld Parks & Entertainment, Sesame Place
07.2023 - 07.2023
Camp counselor
Work Ready, Gustine recreation center
07.2021 - 08.2022
High School Diploma -
First Philadelphia Preparatory Charter School
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