Summary
Work History
Education
Skills
Timeline
pwb
Michael Watson

Michael Watson

Newport News,VA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Work History

Assistant Store Manager

Forever 21
Newport News Va
01 2024 - 05 2025
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Rotated merchandise and displays to feature new products and promotions.

Sales Consultant

Jos. A. Bank
Newport News
07 2022 - 11 2023
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

cashier

Donte's Food Truck on the Go
mobile
06 2017 - 03 2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

high school diploma -

Penn Foster Career School
01.2017

bachelor's - psychology

Colorado Technical University
12.2026

Skills

  • Till counting
  • Sales and marketing
  • Time management
  • Customer Relations
  • Interpersonal communication skills
  • Problem solving strength
  • Cash Handling
  • Store opening and closing
  • Point of sale operation
  • Stocking and replenishing
  • Product and service sales

Timeline

Assistant Store Manager

Forever 21
01 2024 - 05 2025

Sales Consultant

Jos. A. Bank
07 2022 - 11 2023

cashier

Donte's Food Truck on the Go
06 2017 - 03 2020

high school diploma -

Penn Foster Career School

bachelor's - psychology

Colorado Technical University

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Michael Watson