Summary
Overview
Work History
Education
Skills
Certification
Activities
References
Timeline
Generic

MICHAEL WEBB

Gainesville,TX

Summary

Experienced Regional Operations Manager with expertise in strategic planning and process improvement at Sharp Oilfield Service. Led teams to enhance customer service and safety compliance, excelling in maintenance scheduling, and relationship management. Skilled in delivering solutions to operational challenges.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Regional Operations Manager

Sharp Oilfield Services, LLC
Denver, CO
10.2013 - Current
  • Identified client business and operational needs and introduced services to provide solutions.
  • Met operational objectives by establishing qualified staff, promoting adherence to all company and safety regulations while also providing outstanding customer service.
  • Identified and solved complex strategy problems to drive organizational goals.
  • Developed asset preventive maintenance tracking form and process for accurately forecasting upcoming maintenance services.
  • Monitored inventory levels 3 times per week to ensure team of technicians had the supplies necessary to complete all service work.
  • Engaged professionally with Halliburton management to build and nurture personal and working relationships.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Lead team of 12 preventive maintenance employees in all operations including parts, service and office functions.
  • Developed and implemented a new steam cleaning product line from start to finish. This included researching required equipment, putting together standard operating procedures, training of technicians as well as putting together a troubleshooting guide for common issues with equipment.
  • Started and maintained a shop and field mechanic company offering for customers in the oil and gas industry. I currently have 14 shop and 8 field mechanics that report to me in Colorado, Wyoming and North Dakota.

Operations Manager

Sharp Heavy Equipment Services, LLC
Denver, CO
05.2016 - 04.2017
  • Managed daily operations, including supervising a team of 3 technicians, and 1 sales person.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics to implement improvements.
  • Met with management of customers to determine future workloads and also get feedback on quality of service provided by our team of technicians.
  • Developed customized preventive maintenance check lists based on different types of customer equipment.
  • Ensured all company, safety and quality control policies were followed by our service team.
  • Worked with service team supervisor to ensure equipment was in working order and had necessary supplies to get all work completed.

Crew Supervisor

Sharp Oilfield Services, LLC
Duncan, OK
09.2012 - 10.2013
  • Crew Supervisor to a team of 3 mobile service technicians.
  • Worked closely with Halliburton Preventive Maintenance Champion to coordinate maintenance services on frac site or in the yard.
  • Communicated equipment issues and supply needs to Sharp management.
  • Ensured each unit serviced was maintained to the highest quality.

Service Technician

Sharp Oilfield Services, LLC
Williston, ND
03.2012 - 09.2012
  • Grease, change fluids and filters on tractors and frac equipment.
  • Report any customer or company equipment issues to crew supervisor.
  • Trained incoming new hires on how to properly service equipment up to Sharp Oilfield standards.

Customer Service Representative & Installer

C-Systems Software Inc.
Arlington, TX
04.2010 - 03.2012
  • Diagnose and repair Customer issues with c-Systems point of sale software.
  • Travel to Customer's site for 1 week at a time to install and train personnel on c-Systems point of sale software system.
  • Work with programming department on issues regarding our software.

Education

Associate of Science - General Studies

North Central Texas College
Gainesville, TX
05.2008

Skills

  • Problem-solving skills
  • Strategic planning
  • Standard operating procedures
  • Maintenance scheduling
  • Safety regulations
  • Process improvement
  • Team leadership
  • Interpersonal skills
  • Management expertise
  • Customer relationship management

Certification

  • PEC Safeland Certified
  • H2S Awareness
  • DOT Reasonable Suspicion Training
  • Oklahoma Real Estate License

Activities

  • I have been the tournament director for the Wattenberg Open since its inception in 2018. I was responsible for all planning, ensuring sponsors were well represented, setting up all prizes, rules and ensuring each participant enjoyed their time at our tournament. It is a charity tournament that benefits St. Jude Children's Hospital. In the 2 years of the tournament, I can proudly say we have raised over $27,000 for St. Jude's.
  • Successfully started 4 divisions at Sharp Oilfield Services, LLC from the ground up. This includes all research, planning, developing SOPs, troubleshooting and customer roll out for shop mechanics, field mechanics, steam cleaning and pressure washing divisions.

References

References available upon request.

Timeline

Operations Manager

Sharp Heavy Equipment Services, LLC
05.2016 - 04.2017

Regional Operations Manager

Sharp Oilfield Services, LLC
10.2013 - Current

Crew Supervisor

Sharp Oilfield Services, LLC
09.2012 - 10.2013

Service Technician

Sharp Oilfield Services, LLC
03.2012 - 09.2012

Customer Service Representative & Installer

C-Systems Software Inc.
04.2010 - 03.2012

Associate of Science - General Studies

North Central Texas College

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