Michael Whitt
VA - Woodstock,VA
Summary
Incorporated DMW Mobile RV, LLC in May 2014. Have operated as owner, mechanic, and inspector on RV repair on all classes of RV;. Established with most RV Manufacturers as a respected inspector and repair facility. Operated my business in Florida, Georgia, Tennessee and now Virginia over the past ten years. Responsible for ordering parts, filing claims with insurance companies and manufacturers on their various warranties.
Overview
10
10
years of professional experience
Work History
Shop Owner
DMW MOBILE RV, LLC
07.2014 - Current
- Improved profit margins by carefully analyzing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity.
- Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
- Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Expanded customer reach through active engagement on social media platforms, promoting the shop''s unique offerings while building an online community of brand advocates.
- Conducted audit inspections and independent checks to verify parts and materials.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Coordinated with parts department to determine availability of necessary components.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Complied with legal requirements and set up surveillance measures to secure merchandise.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Repaired and replaced worn and damaged components.
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Investigated customer complaints to identify cause of malfunctions.
- Conducted regular market research to stay current on industry trends and align product offerings with consumer preferences.
Education
No Degree - RV Maintenance And Repair
Recreational Vehicle Service Academy
Palmetto, FL05.2015
No Degree - RV Inspection And Maintenance
NRVIA Certified RV Inspector
Tampa, FL10.2013
Bachelor of Science - Business
Regents
New York, NY05.1986
Skills
- Pricing strategy
- Scheduled Maintenance
- Automotive diagnostics
- Vehicle inspections
- Replacing parts
- Vehicle Operation and Assessment
- Work Orders and Documentation
- Electrical understanding
- Mechanical Troubleshooting
- Inspection skills
- Service Scheduling
Timeline
Shop Owner
DMW MOBILE RV, LLC
07.2014 - Current
No Degree - RV Maintenance And Repair
Recreational Vehicle Service Academy
No Degree - RV Inspection And Maintenance
NRVIA Certified RV Inspector
Bachelor of Science - Business
Regents
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