Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Michael Wiens

Orlando,Florida

Summary

Dynamic franchisee at Great Canadian Oil Change with a proven track record in operations management and brand compliance. Successfully coordinated promotional events that boosted brand awareness and attracted new clientele. Skilled in business networking and franchise relations, optimizing staffing for enhanced customer service while controlling labor costs. Identified territories for development and built new shops.

Overview

22
22
years of professional experience

Work History

Franchisee

Great Canadian Oil Change
02.2004 - Current
  • Managed day-to-day operations, overseeing staff scheduling, inventory management, and financial reporting.
  • Coordinated successful promotional events aimed at increasing brand awareness and attracting new clientele to the franchise location.
  • Built strong relationships with suppliers, negotiating favorable terms and ensuring timely delivery of products and services.
  • Optimized staffing levels during peak hours to ensure optimal customer service while minimizing labor costs during slower periods throughout each day.

Education

Bachelor's in Management - Marketing

University of Lethbridge
Lethbridge
06-1995

Skills

  • Brand compliance
  • Franchise relations
  • Operations management
  • Business networking
  • New territory development

Accomplishments

2022 Good Samaritan Award. In recognition of giving back to the community, such as the 36-hour Oil-A-Thon, which raised funds for the Hospitals of Regina Foundation neonatal unit.

2022 Highest Sales Award. In recognition of a single store achieving the highest sales in the system.

2023 Good Samaritan Award. In recognition of giving back to the community, such as Regina Police Services and the Regina Intersectoral Partnership program (TRiP). This program helps provide inner-city kids with their basic needs.

2024 Business Excellence Award. In recognition of our management expertise. Our various locations consistently meet Franchisor operational benchmarks.

Timeline

Franchisee

Great Canadian Oil Change
02.2004 - Current

Bachelor's in Management - Marketing

University of Lethbridge