Michael Williams
Cleveland,OH
Summary
Reliable, motivated, and flexible individual with strong customer service skills. Dedicated individual who possesses great work ethic and committed to exceeding expectations in various capacities. Emphasis on teamwork while competent in utilizing individual judgement when necessary that positively impact organization and those served. Outstanding relationship-building strengths to elevate organizational culture while providing the best comprehensive service to clients.
Overview
2
2
years of professional experience
Work History
Landscape Worker
Mr. Sky Landscaping
06.2023 - Current
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
- Performed planting, watering, mulching, and edging of lawns.
- Handled hedge, bush, and shrub trimming.
Retail Sales Associate
Hibbet Sports
04.2024 - 06.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Council Member
Concerned Citizens Community Council
06.2022 - 08.2022
- Personally represent residents of ward 4 through numerous programs.
- Involvement in street clean-ups and other community service opportunities to help with neighborhood appeal.
- Involvement with the community garden that supplies fresh produce to local residents.
- Worked with younger at-risk youth in need of guidance and mentorship.
Education
High School Diploma -
Frederick Douglass High-School
Cleveland, OH12.2024
Skills
- Customer Service
- Independent judgement
- Display Setup
- Order Processing
- Retail Store Operations
- Flexible Schedule
- Policy and Procedure Adherence
- Stocking and Receiving
Timeline
Retail Sales Associate
Hibbet Sports
04.2024 - 06.2024
Landscape Worker
Mr. Sky Landscaping
06.2023 - Current
Council Member
Concerned Citizens Community Council
06.2022 - 08.2022
High School Diploma -
Frederick Douglass High-School
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