Michael Williams
Sacramento,CA
Summary
Proven track record of driving dealership success, achieving $11M in annual sales. Strong skills in decision-making, coaching, and customer service enhance team performance and drive sales growth.
Overview
29
29
years of professional experience
Work History
Boat Manager
TMBC, LLC (Tracker Marine Boat Center)
12.2018 - 07.2026
- Responsible for all aspects of the dealership, sales and service. This includes managing payroll, controlling expenses and making sure that all directives from corporate are adhered to (i.e., mandatory signage, promotions etc.)
- Managed team performance through coaching, mentoring, and regular feedback sessions.
- Responsible for inventory replenishment. This is dependent on knowing the market and seasonality.
- Was responsible for growing the Rocklin dealership from a $5.6M dollar dealership to an $11M dollar dealership in 2025. Since 2020 the Rocklin dealership consistently finished in the top 5 in sales and service by volume. There are 147 TMBC dealerships nation wide.
Sales Lead
TMBC, LLC
06.2018 - 12.2018
- Responsible for generating sales leads and passing this information to sales outfitters and requiring weekly emails on the results of the leads provided.
- Responsible for the quality of the indoor and outdoor showrooms. Ensuring that the boats are clean and presentable and all price signs are accurate. Also making sure that the units on display are seasonally accurate.
- Became proficient in all aspects of the Business Assistant position allowing me to be able to take a prospective boat/ATV buyer through financing to DMV paperwork and finally loan funding.
Team Leader
Bass Pro Shops
11.2016 - 06.2018
- I was fishing team lead from 11/2016-10/2017 and hunting team lead from 10/2017-06/2018
- Provide customer service consistent with Bass Pro Shops standards and ensured that all associates did the same.
- Initiate all merchandising directives set forth by corporate offices. Manage, direct and train associates in proper merchandising displays and signage.
- As hunting team lead I became proficient in fire arm sales, completing DROS applications and verifying applications created by other associates are accurate. I currently have an active COE.
Sales Associate
Bass Pro Shops
05.2016 - 11.2016
- Provide customer service consistent with Bass Pro Shops standards.
- Learned and became proficient with POS and inventory management systems.
- Demonstrated and maintained product knowledge.
Business Owner
NORCAL Environmental Services
11.1997 - 05.2016
- Performed all phases of business management, this includes technician hiring and training, business generation, cost management and advertising.
- Upheld customer service standards. Involved with all aspects of training whether in the field or lab
Education
Bachelor of Science - Chemical Engineering
University of California, Davis
Davis, CA03-1992
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Boat Manager
TMBC, LLC (Tracker Marine Boat Center)
12.2018 - 07.2026
Sales Lead
TMBC, LLC
06.2018 - 12.2018
Team Leader
Bass Pro Shops
11.2016 - 06.2018
Sales Associate
Bass Pro Shops
05.2016 - 11.2016
Business Owner
NORCAL Environmental Services
11.1997 - 05.2016
Bachelor of Science - Chemical Engineering
University of California, Davis