Michael Willoak
Colgate,Wisconsin
Summary
Talented automotive mechanic with A.S.E. Master Certification and extensive experience with vehicles foreign and domestic. Proven expertise in diagnosing complex mechanical issues and executing safety recall repairs. Strong leadership skills demonstrated as a Shift Manager, ensuring quality compliance and team efficiency. Committed to maintaining high safety standards and delivering exceptional service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Automotive Mechanic
CarMax
04.2021 - Current
- Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Strict adherence to safety MSDS and PPE standards.
Automotive Mechanic
Mercedes Benz of Collierville
08.2016 - 06.2020
- Factory Pre-Delivery inspections and Safety Recall repairs
- Full vehicle diagnosis and repair
- Advanced through T.I.D. program in under one year
Shift Manager
Lenny's Sub Shop
10.2012 - 12.2016
- Supervised minimum of five employees and oversaw quality compliance with company standards for food and services.
- End of day register count-down and store lock up
- Customer facing representative
Education
Some College (No Degree) - Environmental Biology
Mississippi State University
Starkville, MSHigh School Diploma -
Arlington High School
Arlington, TN05-2013
Skills
- Automotive diagnosis and repair
- Safety awareness and adherence
- Effective communicator and teammate
- Analysis and decision making involving complex tasks
Certification
- A.S.E. A1-A8 Master
- L1 Advanced Engine
- A.S.E. XeV Level 1 & 2
- Former Mercedes Star Cert & Sprinter Cert
- Mercedes T.I.D. Graduate Certification
Timeline
Automotive Mechanic
CarMax
04.2021 - Current
Automotive Mechanic
Mercedes Benz of Collierville
08.2016 - 06.2020
Shift Manager
Lenny's Sub Shop
10.2012 - 12.2016
Some College (No Degree) - Environmental Biology
Mississippi State University
High School Diploma -
Arlington High School
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