Michael Wilson

• Repaired surface damage utilizing wide range of systems and methodologies.
• Produced detailed checklist for body shop management team.
• Expertly used wide range of tools for damage repair.
• Analyzed all surfaces closely for imperfections prior to painting as well as re-assembly.
• Completed road tests and safety review before releasing repaired vehicles to owners.
• Preserved excellent shop reputation by consistently delivering high-quality repairs that met or exceeded customer expectations.
• Optimized workflow efficiency through effective communication with coworkers, supervisors, and other departments within the company.

• Reduced turnaround time for vehicles by efficiently managing workload and prioritizing tasks.
• Enhanced customer satisfaction by providing timely and accurate estimates for repairs.
• Improved vehicle repair quality by utilizing advanced collision repair techniques and tools.
• Ensured consistent adherence to manufacturer guidelines during all stages of the repair process.
• Maximized revenue potential by upselling additional services when appropriate based on assessment of vehicle condition during intake process.

• Negotiated favorable terms for clients during property transactions, leading to increased client satisfaction and repeat business.
• Maximized client exposure to potential buyers by utilizing multiple listing services, social media platforms, and online advertising campaigns.
• Streamlined property management processes by implementing efficient systems and procedures, resulting in reduced operating costs.
• Coordinated property showings with potential buyers, highlighting features that aligned with their unique needs to facilitate a successful sale.
• Increased client retention through consistent follow-up and ongoing communication, addressing concerns promptly and providing valuable industry insights.
• Conducted comprehensive property analyses prior to listing appointments to provide accurate pricing recommendations based on current market conditions.
• Collaborated with attorneys, mortgage lenders, home inspectors, and other professionals involved in real estate transactions to ensure successful outcomes for clients'' needs.

• Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
• Inspected vehicles to identify and document repair needs.
• Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
• Reassembled and replaced parts to complete body repairs.
• Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.

Financially supplemented by stock, futures and forex trading.