Michael wilson
bronx,NY
Summary
Dynamic and detail-oriented professional with experience at Suds Car Wash, excelling in automotive detailing and customer service. Proven ability to enhance client satisfaction through meticulous cleaning and polishing techniques. Strong time management and physical stamina enable efficient task completion while maintaining high-quality standards in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Car Detailer
Suds Car Wash
03.2021 - 05.2024
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Security Officer
Allied Protection Ltd
11.2008 - 11.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
Education
No Degree - Accounts,Principles of Bussiness, Mathermatic
Bridgeport High School
1 Gibson Road Portmore Jamaica09-1993
Skills
- Customer service
- Car washing techniques
- Automotive detailing
- Interior and exterior cleaning
- Window cleaning
- Physical stamina
- Chemical handling
- Work planning
- Headlight restoration
- Time management
- Task prioritization
- Buffing and waxing
Timeline
Car Detailer
Suds Car Wash
03.2021 - 05.2024
Security Officer
Allied Protection Ltd
11.2008 - 11.2018
No Degree - Accounts,Principles of Bussiness, Mathermatic
Bridgeport High School
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