Michael Windham

• I worked the QBERT line as a workstation trainer in the Tesla Megafactory, where we assembled large battery units called QBERTs, and prepped them to be loaded into the megapacks.
• I worked the initial line (As well as the 2nd line) and trained many new employees on how to use each station with precision and with safety protocols in mind.
• I carefully learned every station, and always worked with quality and safety in mind.
• I was also outsourced to other departments many times, as I wanted to learn as much as I could in the warehouse.
• I provided support and guidance to colleagues to maintain a team-oriented work environment.

Forklift Operator

• Inspected lifts before use to prevent damage to goods.
• Transported material to correct locations and documented inventory changes.
• Maneuvered forklift over and around loaded pallets, boxes and other materials.
• Transported ingredients or materials to designated work areas to be mixed as directed by the formulas given.

Bagger Operator

• Operated a piece of machinery which bagged and automatically palletized finished product.
• Ensured correct item labels were secured to the product, and made certain the julian dates and lot numbers were correct.
• Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
• Documented daily production data and submitted accurate time logs to keep management up-to-date.

• Processed merchandise returns and exchanges.
• Created new processes and systems for increasing customer service satisfaction.
• Balanced the needs of multiple customers simultaneously in a fast-paced environment.
• Completed product assembly according to standardized procedures.
• Started machine operations by inserting control instructions into control units, as well as troubleshooted problems with equipment, devices or products.

• Managed multiple employees in various job tasks, which included delivering customer orders by car and fulfilling in house orders.
• Responded to customer concerns in a knowledgeable and professional manner.
• Managed closing duties, including restocking items and reconciliation of the cash drawer.
• Oversaw food preparation, production and presentation according to quality standards.