Michael Winlock
Bedford Heights,OH
Summary
Devoted Funeral Director with extensive experience in industry and talent for consoling bereaved families. Patiently counsels families, as well as clients exploring pre-need future funeral options. Caring assistant director driven to deliver exceptional and professional service to families in need. Committed to coordinating funeral services and offerings seamlessly to simplify funeral and burial process for grieving families.
Overview
11
11
years of professional experience
Work History
Assistant Funeral Director/ Driver
Calhoun Funeral Home & Cremation Service
06.2013 - Current
- Provided exceptional customer service by addressing inquiries or concerns in a timely and respectful manner, fostering an environment of trust and support for grieving families.
- Excelled in time management skills by successfully juggling multiple responsibilities within tight deadlines during peak periods of demand.
- Facilitated open communication between family members and funeral staff during the planning process, resulting in smoother event execution.
- Maintained a professional appearance at all times while representing the funeral home during visitations, viewings, and memorial services.
- Improved client satisfaction by providing compassionate and timely assistance during funeral arrangements.
Education
High School Diploma -
John F Kennedy High School
Cleveland, OH06.1970
Skills
- Restorative art
- Compassionate communication
- Organizational abilities
- Professional ethics
Timeline
Assistant Funeral Director/ Driver
Calhoun Funeral Home & Cremation Service
06.2013 - Current
High School Diploma -
John F Kennedy High School
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