Summary
Overview
Work History
Education
Skills
Computer Skill
References
Timeline
Generic

Michael Woodlock

Mooresville,IN

Summary

Accomplished FedEx professional with a proven track record in enhancing operational efficiency and fostering relationship building. Expert in report generation and clear communication, adept at making decisive actions that impact outcomes positively. Trained and led teams, achieving high-quality results independently. Demonstrates organizational and problem-solving prowess, ensuring excellence in fast-paced environments.

Overview

31
31
years of professional experience

Work History

Control Room Agent

FedEx
Indianapolis, IN
03.2002 - Current
  • Manage activity on the ramp for efficient loading and unloading.
  • Communicate with Offload Teams, Managers throughout the hub, Sr Managers, GSE Mx, A/C Mx, Hangar Mx, Mountain Air Cargo, Control Room, Ramp Agents, A/C Fuelers, Ground Traffic Control, and Flt Ops on a nightly basis.
  • Manage operational activities for aircraft load transitions.
  • Identified trends to enhance operational efficiency.
  • Implemented rapid and precise decision-making impacting sort process.
  • Facilitated comprehensive training programs for incoming leadership on CINCS.
  • Maintain high levels of performance without requiring direct supervision.

Ramp Agent

FedEx
Indianapolis, IN
06.2001 - Current
  • Managed scheduling of slide and workforce to guarantee punctual departures.
  • Examined weight and balance documentation for aircraft.
  • Coordinated flight documentation.
  • Have safety talks with the work group.
  • Facilitated all pre-work activities during managerial absences.
  • Communicate performance data to management and help devise productivity strategies.
  • Utilize ground support equipment as required.
  • Train employees.

Hub Control Room Agent

FedEx
Indianapolis, IN
12.1999 - Current
  • Observe and coordinate sort activities.
  • Created numerous detailed reports.
  • Communicate problems, and help solve.
  • Conveyed necessary information to all hub members.
  • Offered direction throughout each sorting task.
  • Execute prompt and significant decisions influencing sort outcomes.
  • Acted as the designated emergency contact for the hub.

Offload Team Leader

FedEx
Indianapolis, IN
09.1996 - Current
  • Completed safe offloading of aircraft within scheduled timeframe.
  • Consistently achieve high-quality outcomes independently.
  • Instruct team members on what to do, and move employees to where they are needed most.
  • Manage the use of ground support equipment effectively.
  • Ensured precise information tracking.
  • Assessed daily operational performance in collaboration with management for enhancement strategies.
  • Member of the offload SCIT team.
  • Taught Offload New Hire Orientation.
  • Conducted feeder tests for new hires in Offload.

Equipment Operator

FedEx
Indianapolis, IN
10.1995 - Current
  • Operate ground support equipment.
  • I performed the duties of upper and belly captain.
  • Completed operational paperwork efficiently.
  • Backup team leader.

Handler

FedEx
Indianapolis, IN
01.1994 - Current
  • Served as backup team leader regularly.
  • Operated ground support equipment.

Education

High School Diploma -

Speedway High School
Town Of Speedway
06-1993

Skills

  • Report generation
  • Documenting information
  • Relationship building
  • Clear communication
  • Organizational skills
  • Problem-solving skills
  • Polite communication skills
  • Positive attitude

Computer Skill

  • Microsoft excel
  • Microsoft word
  • Internet
  • Star
  • Annie
  • Workbench
  • GroundStar
  • Webmail
  • Instant message
  • Famis
  • Forte
  • Ramp resource guide

References

References available upon request.

Timeline

Control Room Agent

FedEx
03.2002 - Current

Ramp Agent

FedEx
06.2001 - Current

Hub Control Room Agent

FedEx
12.1999 - Current

Offload Team Leader

FedEx
09.1996 - Current

Equipment Operator

FedEx
10.1995 - Current

Handler

FedEx
01.1994 - Current

High School Diploma -

Speedway High School

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Michael Woodlock