Michael Woolum
Hamilton
Summary
Accomplished Senior Project Manager at Rexel USA, adept in project scheduling and strong communication, significantly enhanced client satisfaction and operational efficiency. Leveraged expertise in scope management and teamwork to exceed project milestones and foster vendor relationships.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high
standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
32
32
years of professional experience
Work History
Senior Project Manager
Rexel USA
12.2014 - 02.2025
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the organization''s benefit.
- Maintained open communication by presenting regular updates on project status to customers.
EV Charging Systems
Rexel USA
08.2024 - 02.2025
- Supported sales team with timely preparation of charging proposals for prospective clients.
- Increased customer satisfaction by promptly addressing and resolving charging-related issues.
- Updated client accounts with new information and verified data for informed credit approvals.
- Motivated and encouraged staff to enhance productivity and meet demanding internal and customer targets.
Sales /Warehouse Operations Manager
CBT Solutions on Demand
12.2003 - 08.2014
- Developed employee training programs to enhance skill sets and increase overall productivity within the warehouse team.
- Organized storage layouts, resulting in increased accessibility of items and improved worker efficiency during retrieval tasks.
- Developed strong relationships with suppliers and transportation partners, fostering collaboration and improving overall supply chain efficiency.
- Ensured compliance with federal regulations regarding hazardous materials handling procedures when applicable within the warehouse setting.
- Monitored inventory levels closely, preventing stockouts and overstock situations that could negatively impact business operations.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Inside / Counter Sales
Rexel Electrical Supply
01.1993 - 12.2003
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
- Professionally answered telephones and responded to customer inquiries.
- Recommended products that met customer needs, emphasizing quality and usefulness.
Education
-
Lakota High School
West Chester, OH05-1988
Skills
- Strong communication skills
- Scope management
- Project plan development
- Project scheduling
- Warehouse optimization
- Project management
- Cost control
- Safety compliance awareness
Timeline
EV Charging Systems
Rexel USA
08.2024 - 02.2025
Senior Project Manager
Rexel USA
12.2014 - 02.2025
Sales /Warehouse Operations Manager
CBT Solutions on Demand
12.2003 - 08.2014
Inside / Counter Sales
Rexel Electrical Supply
01.1993 - 12.2003
-
Lakota High School
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