Michael Workman

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

I am ITILv4 Foundations certified. I am proficient in C#, Java, Python and SQL programming languages. I am also proficient in Microsoft Office, Windows, MacOS and Linux operation systems. I have significant leadership abilities in leading small to medium size teams. I also have great communication skills on any spectrum. I have experience with ServiceNow and Cherwell platforms. I served in multiple roles such as Automated Logistics Supply Specialists, Indirect Fire Infantryman, Combatives Instructor and Recruiter within the Army. I was responsible for training soldiers in combat tasks to ensure they were prepared for war. I received 2 Army Commendation Medals, 4 Army Achievement Medals, 3 Good Conduct Medals.

• 2021, While serving as a Student Researcher, I was able to develop different programs that helped our team see how our algorithm would react to an attacker's presence. For my work with these programs, we were able to have our paper published. This achievement helped my team and university gain recognition for our hard work and our critical thinking. This also helped the other half of our team to publish their paper and gain notoriety.
• 2016, As a part of the Clinton Army Recruiting Station, I successfully recruited 7 Senior Alphas which is the highest prospect we strive to recruit. This number far exceeded our mandated quota. Our Battalion Commander recognized our station at our annual training conference. This benefited the Army by providing quality individuals to join its ranks. This also benefited our station by projecting us as the number 3 small station in our Battalion for the year 2016.
• 2010, Serving as a Lead Instructor of Level 1 Army Combative Course, I trained 400 soldiers a week to ensure the Battalion would deploy on time. Because of my expertise in combative training I was able to ensure that all 400 soldiers had the skills necessary to conduct combat operations downrange and return home safely. For my role I received a Battalion Coin along with an Army Achievement Medal. This instruction helped the Battalion gain a green status for deployment which led to them leaving on time as well remaining combat ready in their theatre or operation.

Information Systems Security Association - Columbus, GA chapter

ITL 4 Foundations

ServiceNow ITSM Fundamentals