Michael Wright
Lexington,NC
Summary
Highly motivated and professional with several years of customer support in the Public Safety field.
Overview
2026
2026
years of professional experience
Work History
Can Hauler
Gildan Yarns
2024 - Current
Transport empty and full cans of yarn from different machines.
Panel Saw Operator
Ashley Furniture
2018 - 2024
Operated panel saw to cut wood based on order tickets.
Mobile Support Advisor
OneSolution
2003 - 2017
Product Support Specialist working with CAD/RMS/Mobile product lines. Handled support issues, and escalated issues for prompt resolutions. Worked directly with programmers, and various other departments, and passes along fixes to the customers in a timely manner.
Education
Associate of Applied Science - Computer Programming
Davidson County Community College
Lexington, NC05.2003
Skills
14 yrs of customer support with multiple Public Safety clients using the OneSolution CAD/RMS/Mobile Suites Excellent written and verbal skills Proficient in SQL Excellent in phone skills, and documentation
Timeline
Can Hauler
Gildan Yarns
2024 - Current
Panel Saw Operator
Ashley Furniture
2018 - 2024
Mobile Support Advisor
OneSolution
2003 - 2017
Associate of Applied Science - Computer Programming
Davidson County Community College