Results-driven individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
7
7
years of professional experience
Work History
Strategic Support Associate
Jackson National
01.2023 - Current
Process standard policy or contract/policyholder transactions using documented procedures and multiple software applications.
Efficiently manage and prioritize a high volume of work adhering to service level agreements and quality control standards.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Demonstrated respect, friendliness and willingness to help wherever needed.
Technician
Delta Sonic Car Wash
01.2019 - 01.2023
Maintained quality assurance and customer satisfaction objectives.
Executed diagnostics, troubleshooting and evaluations on car wash equipment.
Created weekly schedules for new employees.
Complete tasks in Car Wash, Detail Shop, and Lube shop.
Umpire
WAA Baseball
04.2016 - 08.2018
Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
Promoted good sportsmanship among players.
Explained and taught regulations and rules to players and coaches.
Communicated with fans, coaches, players and other umpires.
Education
No Degree - Advertising Management
Michigan State University
East Lansing, MI
01.2025
High School Diploma -
Webster Schroeder High School
Webster, NY
06.2021
Skills
Proficient in Microsoft Word, Excel, and Powerpoint