Gannon Rehm
Summary
A hard-working, determined, and conscientious individual who is an all-around team player. Highly self-motivated and interested in the business work field. Efficient problem solver and a great communicator who possesses a positive attitude. Outgoing personality who provides great customer service in the industry.
Overview
4
4
years of professional experience
Work History
Strategic Support Associate
Jackson National Life
11.2024 - Current
- Handling a high volume of inbound customer calls with exceptional professionalism and customer service.
- Guided clients through complex processes related to death benefit claims, ensuring sensitivity, accuracy, and compliance with internal procedures.
- Performed precise indexing and data entry for work clips and client documentation, maintaining data integrity and workflow efficiency.
- Managed email-based transfer requests, ensuring timely and secure execution aligned within company policies.
Director/Line Cook/Cast Member
Celebration Cinema
11.2021 - 01.2025
- Ability to provide positive-orientated customer service
- Operate utility equipment in a proper manner
- Ability to handle situations under pressure
- Team leader and excellent role model
- Ability to operate a POS system/cash register
- Performed daily operational tasks such as cash handling, stocking merchandise, and cleaning the theater
- Provided accurate show times and ticket information to guests
- Trained new cast members on procedures, policies, and safety regulations
Education
Associate of Business Administration -
Lansing Community College
Lansing, MI08.2025
High School Diploma - undefined
Holt High School
Holt, MI06.2023
Business & Risk Management Program - undefined
Wilson Talent Center
Mason, MI05.2023
Skills
- Creativity and Innovation
- Skilled Problem-Solver
- Exceptional Communicator
- Following Directions
- Enthusiastic
- Pitching Ideas
- People Management
- Fast Learner
- Adaptability
- Goal-Orientated
- Answering Phones
- Data Entry/Indexing
- Email Composition
- Well-Organized
- Decision-Making
- Empathy
- Leadership
- Proactive Thinking
- Professional Appearance
- Team Player
- Customer Service
- Time Management
- Relationship Building
- Open-Mindedness
- Microsoft Office/Excel/PowerPoint
- Interpersonal
- Innovation
- Detail-Orientated
- Communication
- Initiative
- Industry Knowledge
Accomplishments
- Michigan Millers Insurance scholarship recipient
- Davenport University product pitch certificate
Languages
German
Limited Working
Awards
Member of Young Adults Christian group (2023-Present), Holt Varsity Baseball program (2021-2023), Holt Cross Country program (2018-2020), Holt Campus Life (2022-2023)
Timeline
Strategic Support Associate
Jackson National Life
11.2024 - Current
Director/Line Cook/Cast Member
Celebration Cinema
11.2021 - 01.2025
High School Diploma - undefined
Holt High School
Business & Risk Management Program - undefined
Wilson Talent Center
Associate of Business Administration -
Lansing Community College
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