Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Young

Summary

Committed and hardworking retail worker with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Detail-oriented, organized and meticulous employee.

Overview

7
7
years of professional experience

Work History

Photographer

Manheim
10.2023 - Current
  • Capture and process electronic images of vehicles
  • Upload all pictures associated with electronic condition reports and verify the quality and accuracy of each photograph
  • Maintain knowledge of Digital Quality image website
  • Re-image or request re-imaging of any substandard images
  • process vehicles through the photo booth following available standard operations procedures if location is so equipped
  • visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such
  • perform other duties assigned by manager

Assistant Manager

GameStop
10.2019 - 10.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Ensure the store is clean, well organized, and properly merchandised at all times
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Answered questions and assisted with product selection, purchases, and returns.
  • Assisted in recruiting, hiring and training of team members.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • closed and opened store
  • Ensured that all policies, procedures and controls are followed.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.

Assistant Manager

Cactus Car Wash
06.2017 - 10.2019
  • Lead a team of skilled car wash technicians to ensure that every vehicle that passed through received the highest level of care and attention
  • Developed and implemented new wash procedures and techniques to keep our wash ahead of the competition
  • Maintained equipment and kept the wash running at peak efficiency
  • managed the inventory of wash supplies and ensure that all products are properly stocked and utilized
  • Developed and maintained relationships with customers, and implemented customer service customer service policies to ensure maximum satisfaction
  • Managed the wash's finances and budget, and ensured profitabilty

Education

High School Diploma -

Wheeler High School
Marietta, GA
05.2013

Skills

  • Sales expertise
  • Workflow Management
  • Decision-Making
  • Relationship Building
  • Merchandise Restocking
  • Cash Management
  • Organizational abilities

Timeline

Photographer

Manheim
10.2023 - Current

Assistant Manager

GameStop
10.2019 - 10.2023

Assistant Manager

Cactus Car Wash
06.2017 - 10.2019

High School Diploma -

Wheeler High School
Michael Young