Michael Zanghi
Philadelphia,PA
Summary
Results-driven professional leads, motivates and collaborates with teams of mechanics. Experienced in troubleshooting and diagnosing repair issues. Committed to implementing best practices and standards to deliver customer satisfaction.
Overview
19
19
years of professional experience
Work History
Facilities Maintenance Supervisor
Harrah's Philadelphia Casino & Racetrack
07.2010 - Current
- Scheduled routine maintenance and repair of facility equipment.
- Managed staff of 20, created work schedules, distributed assignments and supervised day-to-day operations.
- Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
- Evaluated facilities to determine if company maintenance protocols complied with PA health and safety regulations.
Operations Manager, PetSmart
PetSmart
03.2005 - 02.2010
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Increased profit by streamlining operations.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Education
No Degree - Business Management
Widener University
Chester, PAHigh School Diploma -
BOK High School, Philadelphia, PA
Philadelphia06.2004
Skills
- Work Order Management
- Lockout and Tagout Procedures
- Project Management
- Building Automation
- Regulatory Compliance
- Facility Inspections
- Project Leadership
- Staff Supervision
Timeline
Facilities Maintenance Supervisor
Harrah's Philadelphia Casino & Racetrack
07.2010 - Current
Operations Manager, PetSmart
PetSmart
03.2005 - 02.2010
No Degree - Business Management
Widener University
High School Diploma -
BOK High School, Philadelphia, PA
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