Michael Zapata
Warwick
Summary
Skilled Restoration Specialist with relevant experience in managing all aspects of restoration projects, including water damage and fire damages. Strengths include comprehensive knowledge of restoration techniques, strong project management skills, and commitment to quality workmanship. Previous roles have involved coordinating teams for efficient operation, ensuring customer satisfaction by restoring properties to pre-loss conditions, and contributing positively to company reputation through exceptional service delivery.
Overview
11
11
years of professional experience
2009
2009
years of post-secondary education
Work History
Restoration Specialist
Northeast Proglaze
Warwick
02.2020 - Current
- Restored damaged glass surfaces using specialized cleaning techniques and equipment.
- Communicated with clients to understand their needs and provide project updates.
- Executed repairs on various glass products, prioritizing attention to detail and precision.
- Performed demolition work when required in order to remove old or damaged materials prior to installation of new components.
- Installed new drywall, flooring, insulation, paint, fixtures. as needed according to project specifications.
- Implemented preventative measures designed to minimize further damage due to water or fire incidents.
- Adhered strictly to safety guidelines set forth by OSHA while working on job sites.
- Inspected restoration projects to ensure quality and compliance with safety standards.
- Collaborated with team members to develop efficient restoration processes and workflows.
Hardwood floor technician
Tito‘s hardwood flooring
Pawtucket
09.2017 - 02.2020
- Hardwood floor installation.
- Resurfacing hardwood floors requires (sanding, polishing, and ceiling the surface with polyurethane floors)
- Maintained hardwood flooring through regular cleaning and polishing techniques.
- Operated equipment for sanding, refinishing, and repairing hardwood surfaces.
- Assisted customers in selecting flooring options that suit their needs.
Machine Operator
Microtech staffing
Providence
01.2015 - 08.2017
- Operated machinery to support production processes including sandblasting cabinets, grinders, and blow molding machines.
- Utilized measuring devices to check for quality.
- Built pallets and packed final products.
- Monitored equipment performance and reported any issues promptly.
- Followed safety protocols to maintain a safe working environment.
Education
Tollgate High School
Warwick, RISkills
- Machine operator
- Forklift and pallet jack operator
- OSHA 10 certified
- Glass restoration
- Hardwood floor restoration
- Safety compliance
- Bilingual
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Restoration Specialist
Northeast Proglaze
02.2020 - Current
Hardwood floor technician
Tito‘s hardwood flooring
09.2017 - 02.2020
Machine Operator
Microtech staffing
01.2015 - 08.2017
Tollgate High School