Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, dependability, and exceptional personal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shop Manager
United Rentals
Ada, Oklahoma
03.2024 - Current
Maintain high standards of customer service.
Developed and implemented procedures for the efficient operation of the shop.
Responded to customer inquiries in a timely manner.
Resolved customer complaints promptly and professionally.
Implemented strategies to increase sales and profitability of the shop.
Enforced company policies regarding employee conduct, attendance, dress code, and safety procedures.
Tracked stock levels on a regular basis to avoid out-of-stock situations.
Supervised daily operations by establishing procedures and monitoring team performance.
Industrial Maintenance Technician
City Of Ada
Ada, OK
02.2022 - 03.2024
Performed preventive maintenance on industrial machinery and equipment.
Identified mechanical issues through visual inspection and testing of components.
Repaired or replaced malfunctioning parts, including motors, pumps, valves, seals, bearings.
Troubleshooted electrical control systems using schematics and other diagnostic tools.
Installed new production machines in accordance with manufacturer specifications.
Completed documentation of maintenance activities as required by company policy.
Maintained a safe working environment by adhering to safety regulations and standards.