Michael Zimmer
Metro Logistics
Carlisle,PA
26
years of professional experience
Summary
Production supervisor with experience in manufacturing workforce coordination, GMP compliance, and safety monitoring. Leads large teams in fast-paced operations to improve efficiency while meeting quality standards. Builds associate capability through coaching and development to strengthen retention and performance.
Work History
Production Supervisor
4 Years 8 Months- Supervised a team of 140+ employees, ensuring tasks were completed efficiently and accurately.
- Supervised Metro Logistics production teams during daily warehouse operations.
- Delegated tasks to Line Leads and monitored accurate and timely completion of tasks to meet project milestones.
- Assigned tasks to ensure efficient workflow and meet deadlines. based on labor needs and workload changes.
- Coordinated work schedules across Metro Logistics shifts and departments.
- Maintained accurate records of daily production activities.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Monitored safety compliance on Metro Logistics production floor.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Supported safety programs to reduce and eliminate employee injuries.
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Collaborated with management team to develop strategies for improving efficiency in the production area.
- Communicated effectively with other departments to ensure smooth workflow from start to finish.
- Resolved equipment malfunctions and operational problems during production.
- Recommended opportunities for growth and advancement to motivate employees.
Production Team Lead
2 Years 3 Months- Developed and implemented production schedules to meet customer requirements.
- Coordinated shift handovers and prioritized work for smooth manufacturing flow.
- Organized, scheduled and assigned production work across team members for task balance.
- Motivated staff through training sessions, one-to-one meetings and rewards programs.
- Trained production staff on SOPs, safety rules, and quality checks.
- Monitored team performance to ensure adherence to safety regulations, quality standards and production goals.
- Provided guidance and support to team members in order to optimize efficiency and productivity levels.
- Analyzed current processes and systems for identifying areas of improvement in production operations.
- Reviewed batch records and verified documentation for compliance accuracy.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Machine Operator 1
1 Year- Operated Pfizer pharmaceutical packaging equipment following GMP and SOP requirements.
- Completed line changeovers for different drug product batches.
- Cleaned and sanitized machinery to support sterile plant standards.
- Prepared machine for production processes by equipping with required tools and parts.
- Carry out regular safety checks on machinery prior to operation.
- Trained new operators on safe machine use and plant procedures to enhance workplace safety.
- Troubleshoot malfunctions in equipment or processes.
- Performed periodic maintenance on machinery to ensure optimal performance and reliability. on machines such as cleaning and lubrication.
- Recorded batch data and production logs in Pfizer systems.
- Record production information such as quantities produced and materials used on daily logs.
- Verified production orders prior to starting set-up.
- Collaborated with other departments to complete projects.
- Identify areas where improvements can be made in terms of efficiency or cost savings.
RV Park Manager
1 Year 1 Month- Managed Baldwin Enterprises LLC RV park office, guest check-ins, and reservation schedules.
- Coordinated site assignments, long-term stays, and parking spaces across park grounds.
- Handled tenant inquiries, complaints, and customer service for Baldwin Enterprises LLC guests.
- Oversaw utility hookups, meter checks, and maintenance requests for occupied RV sites.
- Enforced park rules, safety standards, and quiet hours throughout Baldwin Enterprises LLC property.
- Scheduled cleaning, landscaping, and repair work with vendors and maintenance staff.
- Prepared lease agreements, payment records, and occupancy files for park administration.
- Trained staff on office procedures, guest relations, and daily park operations.
- Resolved customer complaints in a timely manner.
- Conducted training sessions for new staff members on policies and procedures.
- Organized special events for park visitors to promote community building.
- Provided guidance to staff on how best to handle difficult situations with customers.
- Ensured RV park regulations were followed by all visitors.
- Kept records of income generated from rental fees, sales of merchandise.
- Ordered supplies and equipment necessary for daily operations.
- Coordinated with vendors providing additional services like laundry facilities or Wi-Fi access.
- Set up reservations systems for campsites and other amenities.
- Collected residents' monthly rent payments, recorded transaction details, and submitted bank deposits promptly to ensure availability of operating funds.
- Delegated work to staff, setting priorities and goals.
- Planned programs of events or schedules of activities.
- Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
- Assigned tasks and work hours to staff.
- Communicated with customers to convey information about events or activities.
Machine Operator
11 Months- Monitored production line settings, adjusting machine controls to optimize performance.
- Loaded raw materials and maintained steady supply to machines.
- Monitored and observed production line to watch for pile-ups and jams.
- Monitor the feed and speed of machines during the machining process.
- Troubleshot malfunctions in equipment to minimize downtime and restore functionality. in equipment or processes
- Inspected finished material for quality defects and surface consistency.
- Observe machine operations to detect any problems or defects in the finished product.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Trained new operators on line procedures and work area standards.
- Recorded production data and reported machine issues to supervisors.
- Record production information such as quantities produced and materials used on daily logs.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Assisted maintenance crews with basic repairs and startup checks.
- Identify areas where improvements can be made in terms of efficiency or cost savings.
Director of Operations
15 Years 3 Months- Directed daily operations for ASJ imaging systems across production, service, and support teams.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Directed the operations and logistics of a multi-million dollar business.
- Managed day-to-day operations of a large staff in multiple departments.
- Resolved operational issues affecting imaging system service, logistics, and customer satisfaction.
- Created policies and procedures for improved workflow processes.
- Identified areas where process improvements could be made resulting in increased productivity.
- Oversaw the implementation of new technology solutions designed to streamline processes.
- Led staff training on equipment handling, documentation, and client support processes.
- Provided leadership and guidance to subordinate managers and supervisors.
- Communicated clear and consistent messages regarding departmental goals to produce desired results.
- Developed and maintained client relationships to grow business and improve account retention.
- Oversaw inventory control for imaging parts, supplies, and replacement components.
- Coordinated vendor communication for equipment orders, repairs, and delivery timelines.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
- Recognized employees for demonstrating excellent service resulting in increased company morale.
- Reviewed site and department performance to improve quality of services and comply with regulatory requirements.
- Delegated work to staff, setting priorities and goals.
Education
GED
Skills
Production scheduling
GMP compliance
SOP enforcement
Quality inspection
Safety monitoring
Process improvement
Compliance
Audit management
Health and safety compliance
Operations management
Manufacturing and distribution
Production management
Assembly and production
Workforce coordination
Shift reporting
Schedule management
Scheduling coordination
Continuous improvement
Activity reporting
Team leadership
Employee leadership
Coaching and mentoring
Training and mentoring
Worker training
Staff development
Employee coaching
Delegation skills
Problem solving
Clear communication
Written communication
Shift checklists
Housekeeping oversight
Coaching and mentoring
Written communication
Hiring and training
Delegation skills
Education and Training
other
References
References available upon request.
Timeline
Production Supervisor
Metro Logistics
03.2022 - Current
Production Team Lead
GlaxoSmithKline Consumer Healthcare
08.2019 - 11.2021
Machine Operator 1
Pfizer Pharmaceutical Company
08.2018 - 08.2019
RV Park Manager
Baldwin Enterprises LLC
07.2017 - 08.2018
Machine Operator
Carlisle Syntech
07.2016 - 06.2017
Director of Operations
ASJ imaging systems
04.2001 - 07.2016
New Oxford Senior High School
GED