MICHAELA CHARLES
Overland Park,KS
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
2026
2026
years of professional experience
Work History
Hair Stylist
Ri’ght Touch Beauty
Overland Park, KS
2021 - Current
Communicated with clients via email, phone and text
Coordinated client scheduling and service documentation, emphasizing attention to detail.
Demonstrated exceptional multitasking abilities in fast-paced settings while maintaining professionalism.
Served diverse clientele, including special needs individuals, showcasing adaptability and compassion.
Exhibited precise motor skills through distinct, detail-oriented service delivery.
Server/hostess
PB & J restaurant group
01.2019 - 01.2020
- Enhanced customer service by greeting and seating guests efficiently.
- Worked collaboratively with team half of the time and independently the other half.
- Managed cash handling responsibilities with precision.
- Addressed and resolved guest and staff issues swiftly.
- Facilitated celebrations for guests' significant achievements.
Education
Bachelor of Science - Criminal Justice
Wichita State University – Fairmount College of Liberal arts and Science
05.2021
High School Diploma -
Sumner Academy of Arts and Science
05.2017
Skills
- Effective communication
- Customer support expertise
- Accuracy and detail focus
- Research and analysis skills
- Problem-solving abilities
- Relationship development
- Proficient in technology
Timeline
Server/hostess
PB & J restaurant group
01.2019 - 01.2020
Hair Stylist
Ri’ght Touch Beauty
2021 - Current
Bachelor of Science - Criminal Justice
Wichita State University – Fairmount College of Liberal arts and Science
High School Diploma -
Sumner Academy of Arts and Science