Ambitious Unit Clerk/Certified Nursing Assistant possessing extensive experience with clerical support and patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient and family rapport to provide quality service, care, and patient education.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Unit Clerk/Certified Nurse Assistant
NorthBay Medical Center
12.2018 - Current
Answered unit calls and took messages for healthcare staff to maximize team productivity.
Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
Answered multi-line telephone system, provided information and directed calls.
Arranged discharges and patient transportations.
Prepared admissions charts and scanned records.
Orchestrated efficient and thorough replenishment of unit supplies to handle forecasted patient loads.
Charted vital signs and added telemetry strips to charts.
Coordinated diagnostic tests, collection of samples and transportation to scanning rooms.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Nursing Assistant
Legacy Nursing & Rehabilitation Center
08.2018 - 12.2018
Answered call lights and supported resident comfort and safety by adjusting bed rails and equipment.
Assisted with feeding and monitored intake to help residents achieve nutritional objectives.
Helped residents effectively manage routine bathing, grooming, and other hygiene needs.
Documented resident information and care activities in health record.
Helped residents with self-feeding and assisted feeding, based on individual needs.
Reported unusual or urgent circumstances in residents' condition or environment immediately to nurse supervisor.
Transported residents between rooms and physical therapy appointments as needed.
Caregiver
Sagebrook Senior Living
08.2017 - 04.2018
Assisted residents with daily living needs to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Supported daily hygiene needs of residents by assisting with bathing, dressing, dental care and personal grooming.
Engaged residents in meaningful conversation, socialization, and activity while providing personal care assistance.
Assisted with feeding and monitored intake to help residents achieve nutritional objectives.
Transported individuals to events, activities, and salon appointments within assisted living facility.
Provided compassionate and resident-focused care to cultivate well-being.
Guided residents to restroom to support bladder and bowel relief requirements.
Hostess
The Cheesecake Factory
02.2016 - 05.2016
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Monitored seating area and checked restrooms regularly to keep spotless.
Rearranged tables and chairs for large parties and retrieved high chairs for children.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Science - Kinesiology: Exercise & Movement Sciences
San Francisco State University
San Francisco, CA
05.2023
Associate of Arts - Interdisciplinary Studies
Solano Community College
Fairfield, CA
12.2021
Associate of Arts - General Science
Solano Community College
Fairfield, CA
12.2021
Skills
BLS Certified
Inpatient Care Services
Activities of Daily Living (ADL) Support
Emotional and Social Support
Vitals Documentation
Admitting Management
Certification
CNA: Certified Nursing Assistant - California Department of Public Health
BLS: Basic Life Support Provider - American Heart Association
Languages
English
Tagalog
Timeline
Unit Clerk/Certified Nurse Assistant
NorthBay Medical Center
12.2018 - Current
Nursing Assistant
Legacy Nursing & Rehabilitation Center
08.2018 - 12.2018
Caregiver
Sagebrook Senior Living
08.2017 - 04.2018
Hostess
The Cheesecake Factory
02.2016 - 05.2016
Bachelor of Science - Kinesiology: Exercise & Movement Sciences