Summary
Overview
Work History
Education
Skills
Timeline
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Michaela DeJoseph

Astoria,NY

Summary

Hardworking and focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.

Overview

6
6
years of professional experience

Work History

Host

JTI's American Kitchen And Bar
07.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.

Billing Specialist

Panetta Physical Therapy
10.2021 - 08.2023
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
  • Monitored customer accounts to identify and rectify billing issues.
  • Maintained accurate records of customer payments.

Social Media Coordinator

Lynn Clark Summertime Players
01.2021 - 07.2021
  • Wrote social media content to increase engagement with customers.
  • Planned and managed cohesive, on-brand posting across social media channels such as Facebook and Instagram

Party Host

The Craft Studio
09.2019 - 03.2020
  • Taught children crafts and serve food and beverages
  • Maintained party supplies and kept the recreational areas secure by monitoring entrances and quickly handling conflicts between patrons.
  • Decorated and set tables in accordance with party themes and age groups.
  • Educated guests on rules and policies to deliver safe, enjoyable experiences.
  • Resolved conflict to maintain fun, positive and safe event environments.

Workshop Host

Camp Broadway
02.2019 - 07.2019
  • A representative for Camp Broadway at their workshops for students
  • Hosted class for Broadway actress Morgan Greene and actor Michael McGurrk
  • Greets the group, gets them to the appropriate studio, and introduces them to the instructor
  • Made photocopies of music.

Assistant Stage Manager

Camp Broadway
10.2018 - 11.2018
  • Recorded Vocals for the televised event the Macys Thanksgiving Day Parade on NBC
  • Taught dance to over 250 students from across the United States,
  • Took attendance, taught vocals, assisted leading players in any capacity needed.
  • Worked with director to develop effective use of rehearsal times.

Assistant Director

Lynn Clark Summertime Players
05.2017 - 08.2018
  • Guide and mentor young students in a 5-week theatre troupe culminating in a full-scale musical.
  • Successfully taught and directed 150 students in intensive theatre education
  • Worked closely with choreographer, took attendance, assisted with vocal

Education

Bachelor of Fine Arts - Musical Theatre

Marymount Manhattan College
City, New York
05.2021

Skills

  • Collaboration
  • Multitasking
  • Organization and time management
  • Creative thinking
  • Public speaking
  • Customer relations
  • Musical Entertainment

Timeline

Host

JTI's American Kitchen And Bar
07.2023 - Current

Billing Specialist

Panetta Physical Therapy
10.2021 - 08.2023

Social Media Coordinator

Lynn Clark Summertime Players
01.2021 - 07.2021

Party Host

The Craft Studio
09.2019 - 03.2020

Workshop Host

Camp Broadway
02.2019 - 07.2019

Assistant Stage Manager

Camp Broadway
10.2018 - 11.2018

Assistant Director

Lynn Clark Summertime Players
05.2017 - 08.2018

Bachelor of Fine Arts - Musical Theatre

Marymount Manhattan College

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Michaela DeJoseph