Michaela Demko
Lafayette,IN
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Lead
The Pink Walrus
06.2019 - 09.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Patient Care Assistant
Franciscan Health Lafayette East
08.2017 - 03.2018
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Helped enhance unit operations by continuously delivering accurate, efficient care and maintaining performance objectives.
- Transported food trays and aided with feeding.
Education
No Degree - Nursing
Ivy Tech Community College
Lafayette, IN05.2025
High School Diploma -
Hoosier Academy
Indianapolis, IN06.2017
Skills
- Patient Condition Observation
- Mobility Support
- Feeding Assistance
- Active Listening
- Patient Call Light Response
- Emotional Intelligence
- Patient Companionship
- Complex Problem-Solving
- Finger Pricks
- Chart Management
- Supportive Personal Care
- Empathy and Compassionate Care
- Blood Sugar Monitoring
Affiliations
Ivy Tech Lafayette School of Nursing
Certification
Technical certificate for Indiana College Core
Timeline
Team Lead
The Pink Walrus
06.2019 - 09.2021
Patient Care Assistant
Franciscan Health Lafayette East
08.2017 - 03.2018
No Degree - Nursing
Ivy Tech Community College
High School Diploma -
Hoosier Academy
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