MICHAELA GALLE
ParkHill
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Walgreens
09.2025 - Current
- Processed prescriptions accurately and efficiently to meet customer needs.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Streamlined prescription processing with accurate data entry and verification of patient information.
Part-time Waitress
Princess Diner
05.2025 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Stay-At-Home-Mom
None At This Time
01.2023 - 09.2025
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and implemented effective strategies to manage a household budget.
- Effectively managed multiple schedules for a household of two adults and two children.
- Actively engaged in elementary school community involvement, volunteering for class events and field trips.
Sales Associate
High Street Pizza
04.2022 - 06.2023
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
Funeral Director's Assistant
Serenity Funeral Service
12.2021 - 04.2022
- Safeguarded confidentiality of sensitive information by adhering to strict privacy policies when handling client records.
- Collaborated with cemetery staff to arrange burial details and ensure adherence to cemetery regulations.
- Improved overall efficiency by assisting in the coordination of funeral services, visitations, and receptions.
- Demonstrated adaptability by tailoring each funeral service according to individual preferences or religious customs.
- Streamlined administrative processes for timely completion of required paperwork, permits, and certificates.
- Supported funeral director with all facets of funeral service coordination.
- Processed death certificate and other required paperwork.
Waitress
MJay's Diner
12.2019 - 12.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
Medical Billing And Coding - Health Information Management
Indian Capital Technology Center
Muskogee11-2025
Skills
- Organization and time management
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
Timeline
Pharmacy Technician
Walgreens
09.2025 - Current
Part-time Waitress
Princess Diner
05.2025 - Current
Stay-At-Home-Mom
None At This Time
01.2023 - 09.2025
Sales Associate
High Street Pizza
04.2022 - 06.2023
Funeral Director's Assistant
Serenity Funeral Service
12.2021 - 04.2022
Waitress
MJay's Diner
12.2019 - 12.2021
Medical Billing And Coding - Health Information Management
Indian Capital Technology Center