Summary
Overview
Work History
Education
Skills
Timeline
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Michaela Garman

Englewood

Summary

Detail oriented and knowledgeable in managing shipping operations and ensuring timely and accurate deliveries. Proven track record of streamlining processes and improving efficiency in fast-paced environment. Reliable shipping clerk with exceptional recordkeeping and organizational skills.

Overview

8
8
years of professional experience

Work History

Shipping Clerk

Pratt Industries
01.2023 - Current
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.

Bander Operator

Pratt Industries
09.2021 - 01.2023
  • Minimized waste by reducing scrapped material produced by machinery.
  • Enhanced product quality with meticulous inspection of finished goods to ensure adherence to specifications.
  • Evaluated machine performance regularly, identifying areas for improvement and implementing necessary adjustments to optimize output quality.
  • Kept machinery clean and well-organized, maintaining an orderly workspace that promoted efficiency and minimized hazards.
  • Increased overall output by effectively collaborating with team members to meet or exceed daily production goals.

Manager

Marion's Piazza
06.2017 - 09.2021
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Trained staff associates to comply with company policies and procedures.

Education

Northmont High School
Clayton, OH
05-2017

Skills

  • Shipping and receiving
  • Customer service
  • Team leadership
  • Complex problem-solving
  • Multitasking ability
  • Excellent communication
  • Inventory cycle counting
  • Time management
  • Load planning

Timeline

Shipping Clerk

Pratt Industries
01.2023 - Current

Bander Operator

Pratt Industries
09.2021 - 01.2023

Manager

Marion's Piazza
06.2017 - 09.2021

Northmont High School

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Michaela Garman