Summary
Overview
Work History
Education
Skills
Certification
Awards/Accomplishments
Timeline
Generic

Michaela Gileau

Coventry,RI

Summary

Highly skilled and compassionate phlebotomist with over 5 years of experience in a fast-paced outpatient laboratory and hospital setting. A dedicated healthcare professional with prior experience as a Certified Nursing Assistant. Seeking a position to leverage my extensive knowledge, communication, organization, and multitasking skills to provide exceptional patient care. Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Phlebotomist

Woman & Infants Hospital
Providence, RI
03.2022 - 12.2023
  • Proficient in venipuncture and capillary blood collection techniques tailored to various patient groups including neonates, infants, pregnant women, and postpartum mothers
  • Experienced in collecting and handling blood samples for a wide range of tests, including but not limited to CBC, blood glucose levels, hormonal assays, and bilirubin levels
  • Knowledgeable in using butterfly needles and syringes for delicate veins common in newborns and high-risk pregnancy patients
  • Familiar with the special considerations and gentle approach required for blood collection in pediatric and obstetric/gynecological patients
  • Adept at following strict infection control protocols to ensure the safety of vulnerable patient populations such as newborns and immunocompromised individuals
  • Skilled in patient communication, providing clear pre- and post-draw instructions, and offering compassionate support during venipuncture procedures
  • Experienced in working in a fast-paced hospital environment with the ability to prioritize tasks and maintain efficiency without compromising patient care
  • Capable of maintaining detailed records of blood draws, patient interactions, and sample handling to ensure the traceability and integrity of specimens
  • Competent in the use of electronic health records (EHR) systems for documentation and retrieval of patient information
  • Trained in recognizing and responding to adverse reactions during blood collection, such as vasovagal episodes or allergic reactions to antiseptics
  • Committed to ongoing professional development and staying current with the latest phlebotomy techniques and best practices for specialized populations
  • Strong multitasking abilities, capable of managing multiple patients and ensuring that all samples are collected within required time frames for accurate testing results
  • Excellent interpersonal skills to build rapport with patients and collaborate effectively with healthcare team members, including nurses, doctors, and laboratory technicians

Lead Phlebotomist

Newport Hospital, Outpatient Lab - Lifespan
Newport, RI
06.2018 - 12.2021
  • Performed venipuncture, finger stick, and heel stick techniques for blood collection across various hospital departments
  • Assisted lab manager in data collection and staff competency assessments
  • Maintained a safe and clean environment for patients and staff
  • Trained students and new employees, and assisted in hiring decisions for the phlebotomy department
  • Expert use of Epic and SoftLab programs for patient and specimen information.
  • Performed phlebotomy procedures on patients in a professional, safe and timely manner.
  • Monitored the inventory of supplies and equipment used for phlebotomy services.
  • Trained new staff on proper collection techniques and safety protocols.
  • Assisted with scheduling patient appointments to ensure efficient use of time throughout the day.

Phlebotomist

Newport Hospital, Outpatient Lab - Lifespan
Newport, RI
07.2016 - 06.2018
  • Performed venipuncture, finger stick, and heel stick techniques for blood collection across various hospital departments
  • Assisted lab manager in data collection and staff competency assessments
  • Maintained a safe and clean environment for patients and staff
  • Trained students and new employees, and assisted in hiring decisions for the phlebotomy department
  • Expert use of Epic and SoftLab programs for patient and specimen information.

Education

Phlebotomy / Basic EKG / Medical Terminology Certificate -

Cranston Adult Education
01.2016

MedCa Phlebotomy Technician Certificate -

MedCa
01.2016

General Education Diploma (GED) -

West Bay Community Action Inc.
01.2009

Certified Nursing Assistant -

Alpine Nursing Home
01.2006

Skills

  • Venipuncture, finger stick, and heel stick techniques for blood collection
  • Blood collection and handling safety
  • Knowledge of blood collecting equipment, tube additives, and special precautions
  • Patient identification and excellent bedside manner
  • Proficiency in medical terminology and basic EKG
  • Throat and nasal culture collection
  • Compliance with HIPAA and OSHA regulations
  • Infection control protocols
  • Experience with diverse patient demographics, from pediatric to geriatric
  • Superior communication and clerical skills
  • Blood Collection
  • Infection Control
  • Patient Safety
  • Blood Transfusions

Certification

NA35875, Expired

Awards/Accomplishments

  • Recipient of the May 2019 Customer Service Excellence Award
  • Recipient of the 2020 Reverend John W. Dorney Award

Timeline

Phlebotomist

Woman & Infants Hospital
03.2022 - 12.2023

Lead Phlebotomist

Newport Hospital, Outpatient Lab - Lifespan
06.2018 - 12.2021

Phlebotomist

Newport Hospital, Outpatient Lab - Lifespan
07.2016 - 06.2018

Phlebotomy / Basic EKG / Medical Terminology Certificate -

Cranston Adult Education

MedCa Phlebotomy Technician Certificate -

MedCa

General Education Diploma (GED) -

West Bay Community Action Inc.

Certified Nursing Assistant -

Alpine Nursing Home

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Michaela Gileau