Michaela Gunter
Omaha,NE
Summary
Seasoned Juvenile Service Officer with a proven track record at Sarpy Sheriff, enhancing facility safety and fostering positive development in juvenile offenders. Expert in behavioral intervention and client advocacy, demonstrating exceptional problem-solving and communication skills. Achieved significant improvements in resident outcomes through meticulous attention to detail and active listening.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Juvenile Service Officer
Sarpy Sheriff
02.2018 - Current
- Improved safety and security in the juvenile facility by consistently monitoring and supervising residents during daily activities.
- Responded to emergency situations and de-escalated hostile confrontations.
- Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Maintained a secure environment for staff and residents through diligent observation, documentation, and intervention as needed.
Shared Living Provider
Vodec
06.2015 - Current
- Conducted regular assessments of the resident''s abilities and limitations in order to adjust care plans accordingly for optimal outcomes.
- Provided transportation as needed for medical appointments, errands or recreational activities.
- Assisted residents in building and maintaining positive relationships with family members, friends, and community members to enhance overall wellbeing.
- Liaised with key accounts to deliver targeted administrative household support.
Caregiver
Caring for People Services
08.2014 - 04.2018
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Lead Direct Support Professional
Exceptional Christian Caring Homes
05.2012 - 06.2015
- Ensured client safety and well-being by diligently monitoring living spaces and proactively addressing potential hazards or concerns.
- Collaborated closely with healthcare professionals to develop appropriate interventions for medical or psychiatric conditions affecting client wellbeing.
- Promoted a positive environment for clients through compassionate direct support and effective behavior management techniques.
- Contributed to team success by consistently demonstrating professionalism, responsibility, adaptability, and initiative in the workplace.
Education
Associate of Science - Human Servces
Kaplan University
Omaha, NE09-2012
Skills
- Reporting and documentation
- Written and verbal communication
- Client advocacy
- Active listening
- Problem-solving
- Attention to detail
- Maintaining client records
- Data entry software
Certification
- CPR/AED Certification
- First Aid Certification
- Basic Life Support Certification (BLS)
- ServSafe Food Handler's Certification
- NE Driver's License
- Medication Aide Certification – NE Board of Nursing.
- MANDT
- Mandatory Reporter
Timeline
Juvenile Service Officer
Sarpy Sheriff
02.2018 - Current
Shared Living Provider
Vodec
06.2015 - Current
Caregiver
Caring for People Services
08.2014 - 04.2018
Lead Direct Support Professional
Exceptional Christian Caring Homes
05.2012 - 06.2015
Associate of Science - Human Servces
Kaplan University
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