Michaela Heath
Kingston,MA
Summary
Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
South Coast Behavioral Health
12.2022 - Current
- Built and maintained positive staff relationships to promote teamwork.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Facilitated on-site activities, and support groups.
- Searched patient belongings prior to and during stays.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with patients to create safe and supportive environment.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Communicated with patients to assess mental health needs and develop individualized treatment plans.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Associate Behavior Therapist
Beacon ABA Services
01.2021 - 08.2022
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Worked as part of collaborative team to address changing needs of children and families.
- Learned specialized behavior approaches to implement behavioral strategies.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Educated parents and caregivers to apply appropriate behavior management techniques.
- Provided one-on-one Applied Behavior Analysis (ABA) therapy for neurodivergent clients in home setting.
- Completed on and off site training to gain Registered Behavior Technician title.
- Conducted parent training sessions focused on teaching behavior management strategies.
- Conducted Functional Behavior Assessments (FBA) to identify function of challenging behaviors.
- Interacted with clients to assist in gaining insight, defining goals and planning action to achieve effective personal development and adjustment.
- Defined core problems and determined key strategies for investigating and remediating concerns.
Sales Associate
JOANN Fabrics And Crafts
11.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Assistant Manager
Spirit Halloween LLC
08.2021 - 10.2021
- Oversaw training and onboarding process for all newly hired employees within Spirit Halloween.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
- Upheld company customer service standards to provide customers with outstanding service and friendly environment.
- Tracked daily cash handling, reconciled sales and prepared bank deposits.
- Engaged directly with customers to offer assistance and resolve complaints.
Pet Care/Sales Associate
Park Avenue Birds And Pets
06.2019 - 06.2021
- Kept kennels clean, tidy and spaces stocked with items for pet or staff needs.
- Taught pet owners how to care for pets, manage behaviors and maintain proper nutrition.
- Kept cages, kennels, pet boarding area, and sales floor neat and clean.
- Maintained wellbeing of pets while owners were away
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Gymnastics Teacher
Stardust Gym
12.2018 - 06.2019
- Arranged and maintained gym equipment, setting aside unserviceable gym equipment for repair.
- Taught ages 2-9 the basic foundations of gymnastic
- Encouraged parent participation without detracting from lesson.
- Emphasized punctuality to students to always begin and end lesson on time.
- Worked with both mentally and physically handicapped people and promoted interactive learning.
- Instructed new faculty and instructors on practices and guidelines.
- Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
- Taught students how to perform split leaps, back handsprings and other special techniques.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Developed comprehensive training program for high school gymnastics team to enhance strength, conditioning and skill drills.
Education
No Degree - Mortuary Science
Fine Mortuary College
Norwood, MAHigh School Diploma -
Connections Academy
Walpole, MA05.2020
Skills
- Psychiatric Disorders
- Patient Observation
- Medical Histories and Vital Statistics
- Behavioral Control
- Therapeutic Exercise
- Crisis Intervention
- Family Relations Expertise
Certification
- RBT - Registered Behavior Technician
- NCI- Nonviolent Crisis Intervention
- CPR-Cardiopulmonary Recitation
Timeline
Behavioral Health Technician
South Coast Behavioral Health
12.2022 - Current
Sales Associate
JOANN Fabrics And Crafts
11.2021 - 01.2022
Assistant Manager
Spirit Halloween LLC
08.2021 - 10.2021
Associate Behavior Therapist
Beacon ABA Services
01.2021 - 08.2022
Pet Care/Sales Associate
Park Avenue Birds And Pets
06.2019 - 06.2021
Gymnastics Teacher
Stardust Gym
12.2018 - 06.2019
No Degree - Mortuary Science
Fine Mortuary College
High School Diploma -
Connections Academy
- RBT - Registered Behavior Technician
- NCI- Nonviolent Crisis Intervention
- CPR-Cardiopulmonary Recitation
Similar Profiles
Tanner MareskiTanner Mareski
Treatment Technician at South Coast Behavioral HealthTreatment Technician at South Coast Behavioral Health
Fernando GonzalezFernando Gonzalez
Healthcare Technician at South Coast Behavioral HealthHealthcare Technician at South Coast Behavioral Health
Carmina RiveraCarmina Rivera
LVN at South Coast Behavioral HealthLVN at South Coast Behavioral Health