Michaela Lenard
3926 Celtic Ln, Fort Collins,CO
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Proficient in Microsoft Word, PowerPoint, Excel Work Sheets and Various Social Media Platforms. Strong impersonal skills. Demand high performance of self and others. Initiates new ideas and promotes them by energizing others. Work in an assertive manner for the goals, the team, and the organization at large. Motivated by challenges and thrives under pressure.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Mountain Kids Pediatric Dentistry
Fort Collins , CO
2023.08 - Current
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Processed invoices for payment using accounting software applications.
- Verified patient insurance coverage, eligibility and benefits.
- Assisted customers with inquiries regarding their payment status or account balances.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Administrative Assistant
Up and Running Physical Therapy
Fort Collins , Colorado
2022.11 - 2023.08
- Scheduled appointments, meetings and events for management staff.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Coordinated appointments, meetings and conferences.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Performed sales consultations and educated clients on products and services.
- Maintained professional network of potential clients and business opportunities.
- Achieved company growth and brand development through market expansion and sales.
- Created, wrote and formatted weekly newsletters for both internal and external users.
Barista/Sales Associate
Forte Chocolates
Bellingham , Washington
2020.06 - 2021.02
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Worked with fellow sales team members to achieve group targets.
Unpaid Intern
Moses Orthodontics
Vancouver , WA
2017.09 - 2018.05
- Worked well in team environment as well as independently.
- Developed understanding of policies, procedures and processes.
- Worked alongside senior team members to learn related job tasks and roles.
- Accepted instruction from management regarding assignments and tasks.
- Shadowed staff and learned advanced work.
- Greeted office visitors, provided information and directed to appropriate personnel.
- Documented research findings and prepared polished reports highlighting results and potential improvement strategies.
Childcare Worker
Cascade Athletic Clubs
Vancouver , WA
2013.06 - 2017.08
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Organized and planned age-appropriate reading, crafts and music lessons.
- Secured indoor and outdoor premises to protect children.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Sanitized toys and tables to maintain clean, safe environment.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Maintained organized and clean classroom and play areas.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
Education
High School Diploma -
Camas High School
Camas, WA06.2017
Biochemistry
Whatcom Community College
Bellingham, WASkills
- Friendly, positive attitude
- Planning & organizing
- Team building
- Critical thinking
- Organization
- Data evaluation
- Records administration
- Telephone etiquette
- Workflow Optimization
- Windows Server
- Computer skills
- Sales Plan Implementation
- Excel Spreadsheets
- Timeline Planning and Management
- Technologically Savvy
- Appointment Coordination
- Microsoft Office
- Supply Inventory Control
- Professional and Courteous
Accomplishments
- Submitted and Published articles in The Camas Newspaper as well as being acknowledged for Published Work in College Literary class.
- Committed to over 120 hours each year for the past couple of years leading, supervising and mentoring children ranging from 1 year to 13 years old.
- Volunteered in Guatemala 3 summers in a row, helping build schools and providing support to children in orphanages.
Timeline
Administrative Assistant
Mountain Kids Pediatric Dentistry
2023.08 - Current
Administrative Assistant
Up and Running Physical Therapy
2022.11 - 2023.08
Barista/Sales Associate
Forte Chocolates
2020.06 - 2021.02
Unpaid Intern
Moses Orthodontics
2017.09 - 2018.05
Childcare Worker
Cascade Athletic Clubs
2013.06 - 2017.08
High School Diploma -
Camas High School
Biochemistry
Whatcom Community College
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