MICHAELA LESSING
Stonington Pizza Palace
Westerly,USA
4
years of professional experience
Motivated and dependable Early Childhood Education major, sophomore at Rhode Island College with five years of experience in customer service as a hostess, food runner, and busser in a fast-paced restaurant environment. Experience working collaboratively, communicating effectively, and providing excellent service while managing multiple responsibilities. Additionally, volunteered in a Head Start preschool classroom during senior year of high school, assisting teachers and supporting young children's learning and daily activities. As well as a summer camp for my local church during 2021-2022 being a camp counselor for young children.
Work History
Food Runner, Busser, Host
3 Months- Delivered food orders efficiently to tables, ensuring timely service and customer satisfaction.
- Assisted servers in managing table turnover, enhancing overall dining experience for guests.
- Collaborated with kitchen staff to streamline food preparation and improve order accuracy.
- Maintained cleanliness of dining area, adhering to health and safety regulations consistently.
Busser/Host/Food Runner
3 Years 10 Months- Greeted and welcomed guests to create a positive first impression.
- Assisted servers in efficiently delivering food and drinks, contributing to positive customer experiences.
- Anticipated customer needs and communicated requests to servers for timely service delivery.
- Delivered food promptly to tables, ensuring customer satisfaction and quality service.
- Anticipated customer needs and relayed requests to servers for timely service.
- Removed dirty dishes and utensils to maintain a tidy restaurant environment.
- Managed seating arrangements to optimize dining flow and guest comfort.
- Collaborated with servers and kitchen staff to ensure seamless service flow.
- Coordinated with servers and kitchen staff to maintain seamless service flow throughout dining experiences.
Parking Lot Supervisor
3 Months- Supervised daily parking operations for community events and emergency services.
- Coordinated staff schedules, ensuring optimal coverage during peak hours to enhance service delivery.
- Monitored parking lot conditions to ensure safety and accessibility for users.
- Developed workflows that streamlined management of parking resources.
- Implemented procedures to maintain cleanliness and organization of parking areas, promoting a safe and welcoming environment.
- Responded promptly to customer inquiries, resolving complaints to enhance user satisfaction.
Education
Bachelor - Early Childhood Care and Education
Expected in 05/2029
High School Diploma
- [All four years] - Honor Roll
- [Award] Recipient
- [AP Lang and Comp] AP Course
- [AP Pottery] AP Course
- [second base for [Westerly Girls Softball], [2021] to [2023]
Skills
Table arrangement
Menu familiarity
Menu knowledge
Food presentation
Time management
Attention to detail
Team collaboration
Clear communication
Conflict resolution
Strong work ethic
Timeline
Food Runner, Busser, Host
Trattoria Amalfi
05.2026 - CurrentRead More
Busser/Host/Food Runner
Stonington Pizza Palace
10.2022 - CurrentRead More
Parking Lot Supervisor
Watch Hill Fire District
05.2022 - 08.2022Read More
Westerly High School
High School Diploma
Read More
Rhode Island College
Bachelor from Early Childhood Care and Education
Read More