Summary
Work History
Education
Skills
References
Timeline
Generic

Michael A. Littriello

Bayville,NJ

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Work History

Landscaping Assistant

Shore Green Landscaping and Design, LLC
Forked River, New Jersey
06.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Installed stonework according to landscape design plan and client specifications.
  • Maintained healthy lawns and gardens by performing regular mowing, trimming, and fertilization tasks.
  • Handled hedge, bush, and shrub trimming.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Improved client satisfaction by providing timely and efficient landscaping services.

Pizza Delivery Customer Service

Positano's Restaurant
01.2024 - 08.2024
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.

Education

Pre-Business

West Chester University
05.2024

Business Administration

Brookdale Community College
12.2023

Central Regional High School
06.2023

Skills

  • Customer Service
  • Money Handling
  • Memory Skills
  • High experience base in landscape and groundskeeping work
  • Excellent familiarity gas lawn mower, push lawnmower, electric weed wacker, debris blower and other essential tools
  • Strong expertise in operating small and large hand and motorized garden and landscaping tools
  • Superior ability to work in a variety of extreme outdoor temperatures
  • Exceptional ability to lift objects weighing up to 75 pounds

References

  • Mrs. Sarina Nelson, (917) 748-6904
  • Ms. Lisette Lebron, (609)-271-5680
  • Mrs. Bonnie Hobough, (732)269- 1100 ext. 333

Timeline

Landscaping Assistant

Shore Green Landscaping and Design, LLC
06.2024 - Current

Pizza Delivery Customer Service

Positano's Restaurant
01.2024 - 08.2024

Pre-Business

West Chester University

Business Administration

Brookdale Community College

Central Regional High School
Michael A. Littriello