Michaela Mergen
Minnetonka,MN
Overview
2026
2026
years of professional experience
Work History
Crew member/server/deck hand
Paradise Charter Cruise & Minneapolis Queen
Excelsior, Minnesota
05.2025 - Current
- Served food, made beverages, and set up duties onboard.
- Working with boat lines, locks, and boat safety with passengers.
- CPR certified.
- Communicated and worked effectively with other crew members, the captain, and the passengers.
- Completed alcohol awareness training.
- Handled criticism and took tasks effectively under pressure.
Nanny
Private Household
Minnetonka, Minnesota
2019 - Current
- Nurture strong relationships with parents and children based on trust, respect, empathy, and open communication.
- Manage challenging behaviors with encouragement and discipline.
- Provide safe and timely transportation.
- Contribute to a safe, caring, nurturing, and stimulating environment in which the children thrive and develop.
- Maintain household order by performing light housekeeping duties, meal preparation, and laundry tasks.
- Create engaging, long-term activities.
SISU Style
Boutique Retail Experience
Minnetonka, MN
2022 - 2023
- Designed attractive window displays that captured the attention of pedestrian traffic.
- Developed a loyal clientele through attentive service and strong knowledge of product offerings.
- Provided personal shopping experiences, and excellent customer service.
- Managed inventory successfully.
- Collaborated with the team to achieve sales goals.
Education
Undergraduate - Business Marketing
University of St. Thomas
Saint Paul, MN05-2027
High School Diploma with Honors -
Benilde-St. Margaret's
St.Louis Park, MN05-2023
Skills
Customer service
Active listener
Teamwork
Organization
Work ethic
Reliable
Trustworthy
Problem solver
Motivated
Multitasking
Detail-oriented
Honor/Award/Certifications
- National Honor Society (2022,2023)
- Spotlight on Scholarship/Volleyball
- World Language Honor Society (Spanish)
- Yearbook Honors
- Benilde-St.Margarets Highest Honor Roll (2019-2023)
- Benilde-St.Margarets Tennis Team Captain (2022)
Volunteer Work
- Red Knight Volunteer Corps
- Loaves and Fishes
- Our Lady of Grace Ghana Mission Project
- Feed My Starving Children
- Salvation Army
- Inner City Tennis
- Children's Liturgy of the Word Leader, IHM Catholic Church
- Bridging in Bloomington, MN
Clubs/Involvement
- Women in Business (2024-present)
- Pickleball Club (2024-present)
- Junior Olympic Volleyball (2017-2021)
Timeline
Crew member/server/deck hand
Paradise Charter Cruise & Minneapolis Queen
05.2025 - Current
Nanny
Private Household
2019 - Current
SISU Style
Boutique Retail Experience
2022 - 2023
Undergraduate - Business Marketing
University of St. Thomas
High School Diploma with Honors -
Benilde-St. Margaret's