Summary
Overview
Work History
Education
Skills
Timeline
Generic

MICHAELA MILLER

Roswell,GA

Summary

Highly skilled Vendor Manager with comprehensive experience in project management, process improvement, and automation. Possess strong skills in strategic planning, cost reduction strategies, and problem-solving to improve efficiency and productivity. In previous roles, have achieved success in maintaining quality vendor relationships and ensuring on time delivery.

Overview

9
9
years of professional experience

Work History

Lead Technical Vendor Manager: GA/SC Construction & Engineering

AT&T
Alpharetta, GA
09.2021 - Current
  • Lead a cross-functional team of peers and vendors to deliver over 3,000 projects annually, consistently meeting deadlines and adapting to a dynamic, fast-paced environment.
  • Collaborate with leadership to establish project timelines and monitor vendor performance through detailed metrics analysis.
  • Foster positive, professional relationships with vendors, facilitating clear communication to swiftly resolve roadblocks and achieve results.
  • Partner with the technical engineering teams and leadership to navigate project changes, ensuring minimal impact on timelines and deliverables.
  • Developed automation to streamline vendor data aggregation, saving team members more than 30 hours per week and reducing the time it takes project managers to find action items and ask questions.

Principal Technical Vendor Manager: GA/SC Construction & Engineering

AT&T
Alpharetta, GA
03.2018 - 09.2021
  • Managed 3,000 projects annually for a multi-state market, collaborating with technical teams and external vendors to collect and maintain project data. This role demanded strong communication, meticulous attention to detail, and exceptional organization skills.
  • Ensured the accurate maintenance of the 911 system, where precision was critical to support reliable emergency response operations.
  • Analyzed cell site performance data to identify potential issues caused by external factors. Communicated findings to vendors and ensured timely resolution.

Infrastructure Instantiation - Process Coordination & Development

AT&T
Alpharetta, GA
05.2016 - 03.2018
  • Designed and implemented a metrics system to track the lifecycle of over 4,000 projects, monitoring milestones, setting clear goals, and documenting communication between project managers and team members.
  • Spearheaded metrics and data initiatives for a process improvement project, achieving a 38% reduction in monetary losses from aging equipment.
  • Increased the integrity of data in an internal project management system by developing a process that replaces manual data entry with an automated process.
  • Automated a weekly metrics report that reduced the amount of time spent generating the report by more than 4 hours per week. Developed supplemental documentation with guidance on how to generate the report.

Education

Bachelor of Chemical Engineering -

Auburn University
Auburn, AL
08.2012 - 05/2016

Skills

  • Project management
  • Vendor relationship management
  • Technical documentation
  • Process improvement
  • Data analysis
  • Attention to detail
  • Effective communication
  • Vendor relationships
  • Logistics management
  • VBA programming
  • Data automation

Timeline

Lead Technical Vendor Manager: GA/SC Construction & Engineering

AT&T
09.2021 - Current

Principal Technical Vendor Manager: GA/SC Construction & Engineering

AT&T
03.2018 - 09.2021

Infrastructure Instantiation - Process Coordination & Development

AT&T
05.2016 - 03.2018

Bachelor of Chemical Engineering -

Auburn University
08.2012 - 05/2016

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