Michaela Palmer
Chattanooga,USA
Summary
Adaptable picker and picking with extensive experience in material handling, inspections and shipping and receiving. Focused on continual process improvement and cost reduction.Detail-oriented pack and pack highly efficient in leading shipping and receiving operations. Able to lift 40-55 pounds. Flexible schedule and available for all shifts. Trained packing and picker with 4 years warehouse. Seeks employment as packing and picking with a growing company. Warehouse Worker accomplished in organizing shipments and loading trucks for fast and efficient customer delivery. Hardworking Warehouse Worker with 4 years experience in a warehouse pick/pack fulfillment and distribution environment. Sale Associate with extensive knowledge of the fashion and cosmetic industries. Energetic and outgoing with an innate drive to make sales quota. Energetic Sale Associate with a strong background in retail sales, fashion merchandising and customer service support. Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process. Familiar with a wide range of housekeeping duties and cleaning equipment. Motivated to get the job done with little direction. Erlanger and Memorial successful in completing all tasks in a timely manner. Results-oriented with exceptional communication and strong background in customer service. Housekeeper focused on providing exceptional service to internal and external customers. Reliable, responsible and driven to be an integral team member. Exceptionally organized Housekeeper bringing 6 years in commercial and residential cleaning. Efficiently completes tasks, individually or as a team member, to the satisfaction of the client.
Overview
25
25
years of professional experience
Work History
Eco Sand/Team Lead
Volkswagen
Chattanooga, TN
05.2022 - Current
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- worked and recoat
- Quality
- Led cross-functional teams to enhance project efficiency and achieve operational goals.
- Developed and implemented training programs to improve team performance and skill development.
Supervisor
McKee Foods
Chattanooga, TN
03.2021 - 09.2024
- Supervised daily operations to ensure efficiency in production processes.
- Mentored team members, fostering skill development and enhancing overall performance.
- Implemented process improvements, resulting in streamlined workflows and increased productivity.
- Coordinated cross-functional teams to address operational challenges and optimize resource allocation.
- Monitored compliance with safety standards, ensuring a secure working environment for staff.
- Safety and Health Representative
- Quality Rep
- Developed training programs that enhanced employee capabilities and reduced onboarding time.
- Conducted regular performance evaluations, providing constructive feedback for continuous improvement.
Postal Worker
Postal Office
Chattanooga, TN
03.2021 - 09.2022
- Sorted and distributed mail to ensure timely delivery across designated routes.
- Assisted customers with inquiries and provided accurate information on postal services.
- Maintained records of incoming and outgoing mail for tracking purposes.
- Trained new staff on operational procedures and safety protocols.
- Streamlined package handling processes to improve efficiency in sorting operations.
- Implemented best practices for route management, reducing delivery times significantly.
- Oversaw team performance, ensuring adherence to service standards and compliance regulations.
Dental Assistant
Aspen Dental
Chattanooga, TN
04.2020 - 07.2022
- Assisted in patient care and comfort during dental procedures.
- Prepared treatment rooms and sterilized instruments according to safety protocols.
- Managed patient records and appointments using dental software systems.
- Educated patients on oral hygiene practices and post-treatment care.
- Collaborated with dentists to enhance workflow efficiency and patient satisfaction.
- Trained new staff on clinical procedures and office policies for consistent operations.
- Implemented inventory management strategies to optimize dental supplies usage.
- Conducted regular quality assurance checks to maintain compliance with health standards.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
housekeeping/ surgery
sedexo
chattanooga, tn
12.2016 - 03.2021
- Clean up OR's rooms
- Dusted picture frames and wall hangings with a cloth.
- Removed waste paper and other trash from the premises to designated area.
- Changed bed linens and collected soiled linens for cleaning.
- Cleaned walls, windows, shades and curtains.
- Cleaned and changed bedspreads, blankets.
- Verified that all storage areas and carts were clean and organized.
- Swept and washed all hard surface floors.
- Moved chairs, desks and beds around rooms to clean behind and underneath them.
- Spot cleaned walls, carpets and light fixtures.
- Transported cleaning products and equipment to and from the utility rooms.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
Facilities /Housekeeper
Xanitos
Chattanooga, TN
08.2015 - 12.2016
- Processed rooms 20-25 per 30mins
- Cleaning a area.
Sales Associate/Cashier
FORVEVER21
Chattanooga, TN
09.2012 - 12.2013
- Received and processed cash and credit payments for in-store purchases.
- Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
- Worked as a team member to provide the highest level of service to customers.
- Maintained friendly and professional customer interactions.
- Verified that all merchandising standards were maintained on a daily basis.
- Break operater.
- Greeted customers in a timely fashion while quickly determining their needs.
- Responded to customer questions and requests in a prompt and efficient manner.
- Engaged with customers in a sincere and friendly manner.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
Area Supervisor
Johnson Controls
Murfreesboro, TN
05.2012 - 09.2012
- Maintained accurate stock records and schedules.
- Selected products for specific routes according to pick sheets.
- Unloaded, picked, staged and loaded products for shipping.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Rotated stock by code and receiving date.
- Transported goods from racks, shelves and vehicles.
- Worked at a rapid pace to meet tight deadlines.
- Packer and stack.
- Assigned employees to specific duties to best meet the needs of the store.
- Hired, trained and evaluated personnel in sales and marketing.
- Reordered inventory when it dropped below predetermined levels.
Inspector, Machine Operator, & Packer
Chattem Inc
Chattanooga, TN
01.2011 - 02.2012
- Unloaded,picked,staged and loaded products for shipping.
- Work and maintained the machine pack the gold bond an also watch the products
- Redirected shipments en route in response to customer requests.
- Loaded and unloaded pieces into boxes for shipment.
- Received, stored and shipped goods and materials.
- Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
- Used item Numbers to properly stock warehouse.
tank stacker
American Plastics
Chattanooga, TN
07.2010 - 10.2011
- Selected products for specific routes according to pick sheets.
- Stacking plates and cups packing and putting on a pallet.
- Processed customs duties and fees quickly to release international shipments.
- Loaded and unloaded pieces into boxes for shipment.
Customer Service/Cashier
Walmart Supercenter
Chattanooga, TN
04.2009 - 05.2011
- I handle money checkout customer.
- Team player and also friendly.
- Answered an average of 30-50calls per day by addressing customer inquiries, solving problems and providing new product information.
- Described product to customers and accurately explained details and care of merchandise.
- Politely assisted customers in person and via telephone.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Comfort
Comfort Suites
Chattanooga, TN
07.2006 - 11.2008
- Housekeeping, duties made up and clean rooms. make sure the customer have what they needed.
- Implemented marketing strategies which resulted in 12% growth of customer base.
- Initiated two key partnerships which resulted in 54% revenue growth.
- Worked directly with [departments, clients, management] to achieve [result] .
Cashier/ Customer Service
McDonald's
Chattanooga, TN
06.2005 - 08.2006
- Responsibilities was handing money take order and clean with a friendly and team player.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Maintained cleanliness and presentation of stock room and production floor.
Cashier/ Customer Service
Bojangles' Famous Chicken 'n Biscuits
Chattanooga, TN
02.2001 - 06.2002
- Promptly and empathetically handled guest concerns and complaints.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Operated the drive-through window and sales register quickly and efficiently.
- Greeted customers and provided excellent customer service.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Prepared all food orders within a 2-3 minute time frame.
- Assembled food orders while maintaining appropriate portion control.
Education
High School Diploma - undefined
Tyner Academy
Chattanooga, TN01-2004
No Degree - Dental Assistant
Miller-Motte Technical College
Chattanooga04-2021
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Attention to detail
- Multitasking
- Multitasking Abilities
- Computer skills
- Organizational skills
- Excellent communication
- Critical thinking
- Calm under pressure
- Flexible Team leadership
Approachable Cheerful and energetic
- Staff training
- Special events planning
- Sales experience
- Basic administrative knowledge
- Strong work ethic
- Dedicated team player
- Problem solving
- Strong interpersonal skills
- Takes direction well
- Fast learner
- Small parts assembly
- Skilled in final assembly processes
- Experienced in stacks
- General housekeeping
- Courteous and helpful
Accomplishments
- Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.
- Packed containers and re-pack damaged containers.
- Recorded numbers of units handled and moved, using daily production sheets or work tickets.
Timeline
Eco Sand/Team Lead
Volkswagen
05.2022 - Current
Supervisor
McKee Foods
03.2021 - 09.2024
Postal Worker
Postal Office
03.2021 - 09.2022
Dental Assistant
Aspen Dental
04.2020 - 07.2022
housekeeping/ surgery
sedexo
12.2016 - 03.2021
Facilities /Housekeeper
Xanitos
08.2015 - 12.2016
Sales Associate/Cashier
FORVEVER21
09.2012 - 12.2013
Area Supervisor
Johnson Controls
05.2012 - 09.2012
Inspector, Machine Operator, & Packer
Chattem Inc
01.2011 - 02.2012
tank stacker
American Plastics
07.2010 - 10.2011
Customer Service/Cashier
Walmart Supercenter
04.2009 - 05.2011
Comfort
Comfort Suites
07.2006 - 11.2008
Cashier/ Customer Service
McDonald's
06.2005 - 08.2006
Cashier/ Customer Service
Bojangles' Famous Chicken 'n Biscuits
02.2001 - 06.2002
High School Diploma - undefined
Tyner Academy
No Degree - Dental Assistant
Miller-Motte Technical College
Additional Information
"Michaela's outstanding client focus has led our USA Bank branch to outperform others and surpass annual profit goals." - Henry Adams, Financial Manager, USA Bank