Michaela Pickard
Toledo,Ohio
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
7
7
years of professional experience
Work History
Server
Mancy's Ideal
Toledo, Ohio
05.2021 - Current
- Assisted in training new servers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided exceptional service to high volume of daily customers.
Shift Lead Manager
Rudy's Hot Dog
Toledo, Ohio
06.2017 - 05.2021
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Upheld company standards and compliance requirements for operations.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Managed daily cash intake by counting out registers.
Education
Associates - Business Management
Owens Community College
Perrysburg, OH12.2023
Skills
- Performance Improvement
- Positive and Professional
- Cash Handling
- Customer Service
- Service Prioritization
Timeline
Server
Mancy's Ideal
05.2021 - Current
Shift Lead Manager
Rudy's Hot Dog
06.2017 - 05.2021
Associates - Business Management
Owens Community College